Operations Associate

We are seeking an Operations Associate for our New York office. This is a unique opportunity to join a rapidly growing luxury jewelry startup. The role offers significant growth potential, competitive salary plus stock options, and the joy of delivering stunning bespoke lab diamond jewelry to a sophisticated clientele.

Please apply directly using this link: https://jobs.lever.co/ada-diamonds/d0bae12e-12fa-4a2b-9b46-1d00743ed346

As an Operations Associate, you will assist Ada’s entire sales and production cycle:

• Performing intake, inspection, videoing, and/or photographing jewelry and diamonds

• Supporting our Inventory Manager by organizing and managing inventory

• Shipping loose diamonds & finished jewelry to clients

• Measuring and adding melee diamonds to inventory

• Managing shipments for fabrication orders, inter-office transfers, and diamond returns

• Running errands based on the needs of the team

• Supporting office and administrative needs

The ideal candidate is: 

• Exceptionally detail-oriented, hating to make mistakes or let down others

• Proud of the quality of her/his work, every single day

• Comfortable and not intimidated by working with millions of dollars of diamonds on a daily basis

• Able to work in a fast-paced, deadline-oriented environment

• Honest, personable, and someone of high integrity

• Able to handle multiple workflows and processes

• Operates with a sense of urgency and can improvise and think on his or her feet

• Works autonomously and proactively, managing his/her own pipeline 

Required Qualifications

• New York City resident

• Some college or Bachelor’s Degree required

• At least 2 years of work experience in operations, sales support, or luxury goods

• Ability to quickly learn new tools, technologies, and workflows

• Highly proficient with Gmail and Google Apps

• Detail-oriented and able to manage multiple projects at once

• Excellent written and verbal communication skills

• Proficient with Gmail, Google Drive, and Microsoft Office products 

• Willingness to learn and quickly adapt to new technologies and workflows

Desired Qualifications

• No jewelry background is required, but luxury or retail experience is preferred

• Basic photography experience

• Experience with database technologies such as Excel and Salesforce

• Experience with communication technologies such as Slack

Logistics & Compensation

• Full-Time Role 

• Monday - Friday 9:00 am - 6:00 pm (hours may change depending on workload)

• This role requires in-person, hands-on time with diamonds and jewelry and is not a work-from-home role 

• Based out of Ada’s NY location in midtown Manhattan

• This role requires in-person hands-on time with shipments, diamonds, and jewelry and is not a work-from-home role 

• Competitive compensation, benefits, and stock options 

• Minimal travel is required

• Dress code is sophisticated business casual