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Medical Record Administrator

Acuity Services Lakewood, CO

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Medical Record Administrator  

Our client is one of the largest malpractice insurance companies in the United States. Our primary role is to collect records that the firm will use to defend their clients. This record collector would work directly with facilities to obtain records that have been requested for legal purposes. The candidate must be highly motivated, competitive, and comfortable being on the phone working for most of the day. The ideal candidate should also possess the skills, competencies, and abilities listed below to be successfully perform the job and to be considered for the position:


  • Previous experience in credit & collections, billing or other medical record custodians related fields are very much preferred
  • Ability to build rapport with record custodians 
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask
  • Aptitude for technology
  • Strong interpersonal skills


  • Contacting facilities that have not produced records by required due dates 
  • Managing a pipeline of record requests from initial delinquency through to resolution 
  • Resolve roadblocks and create a sense of urgency with custodians to produce records timely
  • Occasionally working directly with paralegals to obtain missing information needed to produce the records 
  • Working closely with the assigned case managers

Position offers:

  • Competitive Pay
  • Health, Vision, Dental and Life Insurance Benefits
  • Bi-weekly Salary
  • Immediate Openings


  • Exposure with Legal and or Medical documents (preferred)
  • Microsoft Office Products (required)
  • Adobe Pro (required)
  • Working with Attorneys and/or Paralegals (preferred)
  • Collections Experience (preferred)
  • Proficient with Working with Subpoenas (preferred)
  • Familiar with the inner workings and can communicate effectively with records custodians at medical facilities (preferred)


  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Flexible Schedule
  • Paid Time Off 

Salary: $18.00 per hour



Acuity Services


Lakewood, CO



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