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Circuit Billing Analyst

Acuative Strongsville, OH
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Purpose and Scope of Position

Responsible for reviewing wireless 4G circuit bills for accuracy and match to Acuative invoicing to ensure correct pricing from carrier and correct billing to customer. Work with internal and external customers to ensure accuracy of all circuit requests. Enter customer orders and charges for overages into internal database. Review and approval of circuit invoicing. Generate invoices, applying to the correct fiscal period month and year.

Primary Duties and Responsibilities

· Receive 4G wireless bills and compare to Inside Edge orders from customer

· Verify that there are PO’s in Inside Edge for all 4G wireless bills and pricing is correct

· Work with carriers as needed to request credits

· Check bills for overages that should be billed to customer

· Receive and input client orders into Inside Edge, ensuring that PO’s are acquired to cover the requested work.

· Ensure correct client pricing applied to entered orders.

· Generate assigned customer invoicing, apply to correct fiscal period month and year.

· Custom and standard reporting, for both internal and external customers.

· Monitor and track balance on Purchase Orders. Contact Sales and/or Customer Relations when PO has insufficient funds or is near expiration.

· Assist Credit and Collections department with any customer invoice disputes

· Finalize technician ticket closure issuing technician RMA’s when needed.

· Complete contractor ticket closure.

Primary Internal and External Contacts

· Internal – Sales, Sales Support, Operations/Field Services, Project Manager’s, Resource Allocation, Collections, Finance, & Technicians, Warehousing and Inventory Control

· External – Vendors and Customers

Minimum Qualifications

· Familiar with Word

· Proficient in Excel

· Good organization skills

Additional Qualifications Desired

· Entry level Accounting experience

· Service Provider billing analyst experience

· Attention to Detail

· Diploma or GED

Physical Demands

· Sit at desk, using computer & phone

NOTE: The above is intended as a general non-exhaustive description of a Acuative position as of the date written. It does not prescribe or restrict the duties and responsibilities that may be assigned or reassigned to this position at any time.


Our Vision: To create and deliver world-class technology solutions which empower our clients to reach their business goals and in doing so positions Acuative as a valued asset and partner for their organizations. Our Core Values: Client-focused Approach and Attitude We apply our own intuitive reasoning and industry experience, actively seeking opportunities to bring value to our clients and move them forward toward their future. We make it easy to do business with us and are always mindful of maintaining consistent, responsive communication and forward progress as their partner. Commitment to our Employees We value each individual’s contributions and are committed to our employees’ career journey and personal development. We strive to empower our employees by investing in training and certifications as well as providing coaching, mentoring and opportunities for growth. We encourage constant learning, creative and critical thinking and collaboration in the pursuit of better solutions. Relentless Pursuit of Acuative’s Goals We pursue our common goals with passion and energy. Commitment to Excellence We begin with comprehensive and accurate information-gathering and sharing among teams of key players, always cognizant of our clients’ goals. We are committed to continuous improvement and constantly strive for progress while maintaining high ethical standards, accountability for our actions and financially sound decision making. Commitment to Professionalism We conduct ourselves with the utmost professionalism, courtesy and integrity with all those we engage with, externally and internally. We listen first and seek to understand before we are understood. Be the brand. Be Acuative. We take pride in living our brand and core values. Awards: "Five Star Circle of Excellence" Award for commitment and support of Cuyahoga Community College's internship and employment programs, Cleveland, Ohio, September 2014 “Customer Satisfaction Excellence ” Award for Nine Consecutive Years, Cisco Systems, 2006-2014 Named One of the Solution Provider 500 for 11 Consecutive Years, VAR Business Magazine, 2003-2016 Named One of New Jersey’s 50 Fastest Growing Companies, NJBiz Magazine, 2010 and 2015 “Vertical Market Leader in Communications” Award, VARBusiness Magazine, 2005


8237 Dow Circle Strongsville Oh 44136
Strongsville, OH


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