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Customer Service Specialist - Training Provided!

Activern Consulting Group Atlanta ,GA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking Customer Service Specialists to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and interest in new product
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Face-to-face interaction with business customers
  • Acquiring and maintaining quality customers
  • Negotiate/close deals and handle complaints or objections
  • Creating brand awareness to our client’s target audience
  • Learning, understanding, and then training the sales process
  • Creating a positive experience for the customer
  • Prior experience is not necessary for this opening, as we will provide all training, including instruction in the various areas of sales and marketing, face-to-face presentations, time management, budgeting, public speaking, social media, team management, public relations, advertising, and HR.

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • **Must be 18 years or older to be considered**

Please attach your updated resume to this ad, and our HR Team will be in contact with you! Best of luck!

Check us out at: www.activernconsulting.com!

Activern Consulting Group

Address

1900 The Exchange SE Marietta
Atlanta, GA
USA

Website