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Account Manager

Acrisure LLC
Grand Rapids, MI
  • Posted: over a month ago
  • Full-Time
Job Description

About Acrisure

Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $3.5 billion in revenue since 2013 and deploys the best of Human and Artificial Intelligence (AI) at scale to reimagine financial service product distribution. Acrisure employs over 12,000 employees across thirteen countries.

Led by co-founder, CEO and President Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.

Job Summary:

This position provides services to employer groups on health and welfare plans, including renewal and brokerage services, financial analysis, system management, compliance, and project management. Responsibilities include consulting on client plan design, renewal negotiation and management, vendor selection, and on-going market management.


  • Prepare periodic monitoring reports and provide insight on client experience
  • Manage client service delivery including financial evaluations, plan design, servicing, renewal, business placement and benchmarking
  • Project Manager for client renewal process
  • Develop Marketing RFPs and use independent judgment to provide advice and recommendations to current and prospective clients on benefit plans. Make recommendations based on understanding of client’s strategic plan and objectives
  • Develop presentations and participate in client meetings to review and discuss alternatives
  • Manage implementation process including new carriers and changes to existing vendors / plan designs
  • Stay up to date on employee benefit compliance requirements; support client compliance needs by gathering data and reviewing materials, such as plan document preparation and preparation of 5500 filing
  • Coordinate and assist with benefit plan enrollment, including technology support, enrollment meeting management and facilitation, carrier enrollment and termination support, invoice troubleshooting and audits, as needed
  • Solicit feedback on work through quality control checks and supply quality control feedback as requested
  • Maximize client retention by providing superior, proactive customer service and discussing tools and resources offered by Acrisure and assisting clients with the utilization of these resources


  • Bachelor’s Degree or the recognized equivalent in education and experience, required
  • 2+ years of experience in mid-level market where the individual dealt with self-funded plans and program management, preferred
  • Life and Health Insurance License or ability to obtain within 60 days, required

Benefits & Perks:

  • Competitive Compensation
  • Industry Leading Healthcare
  • Savings and Investments
  • Charitable Giving Programs
  • Offering hybrid work option
  • Opportunities for Growth
  • Educational Resources
  • Generous time away

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture whose Founding Partners include Acrisure, Russell Wilson and Ciara, and Russell Westbrook. The venture ​focuses on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. Additionally, in its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.

For more, visit or learn more here.

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Acrisure LLC


Grand Rapids, MI
49503 USA



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