Investor Relations Associate

Investor Relations Associate

AcreTrader is seeking an Associate to work on our Investor Relations team, serving as the bridge and voice connecting our customers and the land investment platform. This position is responsible for educating accredited investors on the fundamentals of farmland investing and how to use the AcreTrader platform so they can complete the investment process with confidence and a sound understanding of AcreTrader's land investment offerings. This role also entails fostering strong relationships with existing clients to ensure they are building robust and diversified land portfolios using the Platform.

We are seeking a highly autonomous candidate energized by connecting with, supporting, and aiding investors in learning more about alternative asset classes. The ideal candidate has multiple years of experience in the financial sector and client servicing in order to hit the ground running. This individual ideally already has their Series 63 and Series 7 or 82 FINRA licensing completed. As at any growing company, you can expect many other tasks and responsibilities to be assigned as well as growth opportunities to be seized.

Core Responsibilities:

• Create a seamless investor experience, serving as a guide through all stages of the AcreTrader customer life cycle.
• Rapid response to inbound inquiries from potential customers via phone, email, and chat.
• Outreach to new Accredited Investor accounts created on the AcreTrader platform via phone and email.
• Ongoing engagement with users and customers to ensure that AcreTrader stays front of mind and that they have the information necessary to make an investment.
• Assist with all transactional elements of the investment process.
• Work with the entire AcreTrader platform enterprise to stay informed on farm investment offerings and provide appropriate customer feedback and insights.
• Integrate with the Farm Operations team to understand the details of each listing on the AcreTrader platform.
• Integrate with the Product team to maintain fluency in all aspects of the platform and provide regular insights and feedback from users on how to improve the customer experience.
• Coordinate with other AcreTrader team members to ensure that customers' needs are met.
• Understand and exhibit AcreTrader's mission and core values.
• Maintain a high level of integrity and curiosity.
• Clearly articulate the vision for AcreTrader as well as the core beliefs of the company.
• Be able to defend thoughts and ideas internally in a professional manner when challenged.

Key Competencies/Requirements:

• Strong background and understanding of finance and investing fundamentals
• Intellectual curiosity
• Growth Mindset
• Ability to self-manage and prioritize a large and diverse workload
• Outstanding communication skills and responsiveness to client questions
• Northwest Arkansas-based or willing to relocate to Northwest Arkansas (this is not a remote or hybrid position)
• If not already licensed, candidates will be expected to pass key FINRA licensing exams within 90 days of the start date: SIE, Series 63, Series 7 or 82 (company sponsored)

Preferred Qualifications:

• Holds an active Series 82 or Series 7, Series 63.
• Agricultural background

About AcreTrader

AcreTrader launched in 2018 and has established itself as a leader in the farmland investment industry. Our team and company have grown at an incredible pace, and to continue this growth, we must do so intentionally. We have very high expectations for ourselves, each other, and every new team member. We're looking for high performers who go about their work with a sense of curiosity and a drive to make things better. AcreTrader is an equal-opportunity employer. We recognize that diverse teams are the strongest teams and we encourage individuals of all backgrounds to apply. If you would like to be a part of a fast-moving operation with an opportunity to make a massive impact at the intersection of finance, technology, and agriculture-then please, get in touch.

AcreTrader is a real estate investing platform that makes it easy to buy shares of farmland and earn passive income. United States farmland has historically outperformed most asset classes and other forms of real estate. Unfortunately, buying and maintaining farmland directly is extremely difficult without local knowledge and management, as well as large investment commitments. AcreTrader solves these issues by providing transparency, flexibility, and ease of use to people wanting to invest in farmland while handling all aspects of administration and property management, from insurance and accounting to working with local farmers and improving soil sustainability. At the same time, AcreTrader works to help farmers scale through innovative sales and leasing opportunities. See our How it Works page for more details.

JOB CODE: 1000092