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Customer Service Representative (full-time AND part-time)

Acme Consulting South Bend, IN
  • Expired: 10 days ago. Applications are no longer accepted.

We are seeking a Customer Service Representative to join our team. You will be responsible for helping customers by providing product and service information, resolving technical issues and providing a friendly point of contact for each customer.


Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services​

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Requirements:

  • Ability to commute daily to our downtown office
  • At least 18 years of age
  • Eligible to work in the United States

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Acme Consulting

Why Work Here?

We are offering fast growth and new opportunities!

Acme started in Miami in 2015 and has since expanded to the Mid-West and for the last 2 years has made a home in Indiana. Originally located in the heart of Downtown Miami we have now expanded our reach all the way across to the bay area of California. The ever-expanding nationwide client list had a big push in us growing to match their size. Now with nationwide coverage in mind and a range of Fortune 50 clients from telecommunication, non-profit, healthcare, merchant services, sports teams, entertainment companies, food and beverage industries in our portfolio we are excited to begin the next expansion phase. ​​Each expansion team/new location we open provides specifically targeted services for our clients in the city and region in which we inhabit. We specialize in the Direct aspect of marketing. The person to person, handshake, smile and personalized, tailored approach to bridging the gap between our clients' products and services and their target market.

Address

South Bend, IN
USA

Website