Skip to Main Content
← Back to Jobs

Spanish Speaking Customer Service Representatives Needed!!

AccuStaff Albany, NY
  • Posted: 4 days ago
  • $15 Hourly
  • Full-Time
  • Benefits: Medical

AccuStaff is looking for Spanish Speaking Customer Service Representatives for an inbound call center for a client located in Albany NY. English and Spanish speaking candidates are needed! Start date is coming around the corner and numerous positions need to be filled so keep reading for a chance to be part of something great!

A little summary of your future with us:

These positions offer full-time hours with 8 hour shifts that will fall between the hours of 8 am and 8 pm Mon - Fri. These positions are temporary to permanent hire(after 3 months) paying $15.25 /hr to start.

There are 3 possible locations but they are all in Albany, NY, they are CDTA bus line accessible OR there is free parking available as well.

Paid training between 3-6 weeks to start Monday through Friday from 8:30-5PM.

This position is in an inbound call center environment, no sales or cold calling, so sit back and let the calls come to you!

What you'll do:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

What we're looking for:

  • 1-3 years in customer service
  • High School Diploma or GED
  • Excellent written and verbal communication skills
  • Ability to speak and understand Spanish fluently is needed and will be tested

AccuStaff está buscando representantes de servicio al cliente de habla hispana para un centro de llamadas entrantes para un cliente ubicado en Albany NY. Se necesitan candidatos de habla inglesa y española. La fecha de inicio está llegando a la vuelta de la esquina y se deben llenar numerosas posiciones, ¡así que sigue leyendo para tener la oportunidad de ser parte de algo genial!

Un pequeño resumen de su futuro con nosotros:

Estos puestos ofrecen horas de tiempo completo con turnos de 8 horas que se realizarán entre las 8 am y las 8 pm de lunes a viernes. Estos puestos son temporales o permanentes (después de 3 meses) pagando $ 15.25 / hora para comenzar.

Hay 3 ubicaciones posibles, pero todas están en Albany, NY, son accesibles a la línea de autobuses CDTA O también hay estacionamiento gratuito disponible.

Entrenamiento pagado entre 3-6 semanas para comenzar de lunes a viernes de 8:30-5PM.

Esta posición se encuentra en un entorno de centro de llamadas entrantes, sin ventas o llamadas en frío, ¡así que siéntese y deje que las llamadas lleguen a usted!

Lo que harás:

  • Manejar las consultas y quejas de los clientes.
  • Proporcionar información sobre los productos y servicios.
  • Solucionar problemas y resolver problemas e inquietudes del producto
  • Documente y actualice registros de clientes basados ​​en interacciones
  • Desarrollar y mantener una base de conocimiento de los productos y servicios en evolución.

Lo que estamos buscando:

  • 1-3 años en servicio al cliente
  • Diploma de secundaria o GED
  • Excelentes habilidades de comunicación escrita y verbal
  • Se necesita capacidad para hablar y entender español con fluidez y se pondrá a prueba

AccuStaff

Why Work Here?

This is a great full time position in a busy company with HIGH potential for permanent hire

We work with clients in multiple industries for a variety of roles. We've been in business since 1979 and have a history of matching people up with great opportunities. Our hallmark is our level of service so you know where you stand throughout the hiring process.

Address

Albany, NY
Albany, NY
USA

Website

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.