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Customer Service Representative

Accredited Appliance of Arizona
Scottsdale, AZ
  • Expired: August 07, 2020. Applications are no longer accepted.

Accredited Appliance of Arizona is growing! We are a family owned and operated company, we have been in business since 1986, and are experts in our field. We are now hiring a Customer Service Representative to join our fun upbeat team.

This will start as a part time position and probationary 90 day period. After 90 days, we will do a review of job performance with the potential of a full time position with benefits.Job Responsibilities:Answering and scheduling multiple incoming calls for appliance repair services while typing / entering information into our digital software.Outbound Quality Survey calls following up on service call and/or repairs completed to ensure 100% customer satisfaction.Deliver excellent customer service.Open and maintain customer accounts by recording account information.Contribute to team effort by accomplishing related results as needed.Identify and assess customers' needs to achieve satisfaction.Keep records of customer interactions, process... customer accounts and file documents.Act as the company gatekeeper and direct calls to the appropriate departments as needed.We are looking for a candidate with the following qualities:Great Communicator, has pleasant and personable speaking voice.Kind, has Integrity, Confident, Stable, Intelligent, Personable.Grounded/Remains Centered in a busy environment.Persuasive, Trustworthy, Conscious and Mindful.Does things by the book, Has previous applicable experience.Takes Guidance and Feedback Well, be Coachable and Teachable.Ethical, Positive, Team Player, Respectful, Respectable.Computer Savvy, Organized, Has a Flexible Schedule.Be able to prioritize and manage time effectively.Efficient, Note Taker, Self Directed, Responsible, Punctual, Shares ideas.Ability to adapt and respond to different types of characters and personalities.Self Managed, Appreciative, Healthy, Presentable.Wants a Longevity and Stability within a company.Have a valid driver's license with reliable transportation.Have a can do attitude and work well with team members to accomplish our common goal to serve customers in the most efficient and respectable manner possible.Dress for success.

Business attire Monday-Thursday. Casual dress on Friday & Saturday..Be able to pass a background check and drug testing..If this sounds like you, you would be a great fit for our team! Please send us your resume and a time and date you would like to schedule a phone interview with a manager.

When we receive your resume, we will confirm your scheduled phone interview.Location: We are in the Scottsdale Airpark off the 101 and Raintree in Scottsdale Arizona. Easy access in a great location! This is NOT a call center environment.

It is a fun, professional office. You will have your own desk and work area. Our lounge/kitchen area is stocked with snacks and refreshments for you during breaks.Job Type: Part-time starting out for the first 90 days, this can be up to 35 hours.

Then you the potential for a full time position with benefits after 90 days...We appreciate your interest in becoming a team member of a fun, growing organization & look forward to meeting you!Apply For JobPlease enable JavaScript in your browser to complete this form.Name *FirstLastEmail *We will start the interview process by reaching out to your email, so check your inbox often!Phone *Upload Resume *Click or drag a file to this area to upload.How did you hear about this Job Opportunity? *a website? Did a person refer you?CommentsPhoneSubmitJetta the Office Dog

Accredited Appliance of Arizona

Address

Scottsdale, AZ
USA

Industry

Business

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