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Member Services Specialist

Accounting Principals Naperville, IL
  • Expired: 26 days ago. Applications are no longer accepted.

Accounting Principals has partnered up with a Credit Union in Naperville, IL to engage in a priority search for a Member Services Specialist to join their growing team! 

Are you looking for a great new opportunity close to home and enjoy Customer Service? Do you have experience in Accounts Receivable or want to learn more about Financial Services industry? 

We are looking for you!! 

 

Responsibilities:

  • Assist customers daily through phone, emails and our new texting program
  • Encourage customer communication and resolve disputes regarding member accounts 
  • Analyze account trends, recommend payment plans and work with members to collect on past due invoices
  • Show professional, positive, and helpful assistance to members daily
  • Work within Excel spreadsheets, our internal operation system, and other office equipment to complete your job daily
  • Research accounts, review data, identify errors or resolve disputes and create resolutions to account issues
  • Coordinate meetings with various departments to share successes, coordinate activities and recommend new and better ways to reach members, collect for our clients, and drive better business! 

 

Position Qualifications:

  • We are looking for personality over skill-set! 
  • Positive, upbeat, excited and eager employees are hugely successful in our eyes
  • We train, provide resources, and educate our employees from beginning to end and we are looking for someone career oriented, dedicated, and professional

Perks:

  • 10% 401K program! 
  • Bonus opportunity
  • Competitive salary and industry leading hourly pay!
  • Excellent training program 
  • Wonderful office space, tenured staff, welcoming environment 

Please submit your resume and join our team today! 

< The Company will consider for employment qualified applicants with arrest and conviction records.

Accounting Principals

Address

Naperville, IL
USA