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Customer Fulfillment Representative

Accounting Principals Greenville, SC
  • Expired: over a month ago. Applications are no longer accepted.

Customer Fulfillment Representative

Ajilon is looking to hire a Customer Fulfillment Representative in Greenville, SC. This contract requires an individual who can reach far beyond with great analytical capabilities, interpersonal skills, and an excellent detail-oriented mentality. Apply now if you meet the qualifications!

Responsibilities

· Act as an extension of the branch sales force and Global Sales Organization to support Key Program Initiatives to secure customer satisfaction standards are met

· Handle customer inquiries, process orders and resolve customer issues promptly using root-cause analysis

· Secure market level pricing feedback from customers and provide timely price quotations and/or proposals

· Resolve open credit and claims along with direct order variances by working directly with the Operations Team, Customer Finance Services, and involving the Customer Fulfillment Leader for support as needed

· Ownership of open order management responsibilities through expediting back-orders to maximize fill rates and customer satisfaction

· Identify and execute profitable growth projects with the Customer Fulfillment Leader to implement for key GSO accounts

Experience & Education

· Bachelor’s degree or equivalent work experience

· 2 years of customer service experience in distribution environment

· Working knowledge and experience with Excel, Business Objects and automated order entry systems

Skills

· Knowledge of distribution environments

· Strong negotiation and interpersonal abilities, including the ability to communicate on all levels within internal and external groups

· Demonstrate high energy and passion for exceeding customer expectations; strong desire to go above and beyond the call of duty

· Proven problem solver with strong attention to detail

· Excellent verbal and written communication

If you feel you are qualified for this position, then apply today!

Accounting Principals

Address

Greenville, SC
USA