Sr. Implementation Project Manager
About the Role
AR partners with global retail brands to deploy stores across multiple regions and sites, each with varying needs and attributes. As the Sr. Implementation Project Manager, you will lead store deployment projects, build strong relationships with our internal teams, as well as our external partners, retailers and solution providers to deliver store implementations reliably, on time and at scale.
Along the way, you will develop new, repeatable and accelerated delivery processes. Always challenge how we do things, identify and pursue both iterative and revolutionary improvements that will allow us to mature as an organization, and in turn grow rapidly without compromise.
Get involved during early contract negotiations, and act as the project lead and primary point of contact all the way through successful delivery of the AR solution(s), and hand-off to our customers and support teams.
Manage relationships with key partners and retailers holistically, establishing project goals, KPI’s and setting up the projects for success across all parties.
Establish effective workflows and project governance, efficient communications and collaboration across all teams and contributors
Develop detailed project plans for each of the store implementations you manage, clearly accounting for dependencies and pursuing opportunities to accelerate the business outcomes, reduce implementation costs, and make it a smooth process for all involved
Be relentless and adaptable in your pursuit of project success: understand unique project challenges, and find new, creative solutions.
Role-model extreme transparency on your projects by providing broad visibility on progress, status, risks, next steps, exposing critical milestones and decision points, and bringing all the key players along every step of the way.
Learn fast! Look at every risk, delay or friction point on your project(s) as an opportunity to learn and mature our procedures, our team, and ultimately the business, to gain an every-growing advantage in this new industry.
Develop and constantly iterate on new tools, simplify and/or automate repeatable processes, templatize solutions so we can do more with less, and very rapidly scale/accelerate our ability to deploy new stores globally.
5+ years of project management experience, developing detailed project plans, managing scope, time, resources and risk continuously, and establishing effective project and/or program-level governance.
You can work and communicate very effectively at all levels; able to articulate complex concepts with simplicity, and to drive alignment and effective decision-making efficiently. You have a very pragmatic, transparent and collaborative approach to solving problems.
You are very organized, able to deliver large business outcomes, while also staying engaged on specific tasks, jumping in to resolve day-to-day technical, logistical or other challenges.
Business acumen: you understand business models, KPI’s, and are able to shape your projects to best deliver on them.
Technical acumen: you have 5+ years of experience in a complex and highly technical industry, you understand the specific variables and challenges of hardware and software development, AI, and how they all come together to deliver a seamless consumer experience through integration and testing.
You can learn about new technologies quickly, and drive meaningful conversations with our engineers and scientists to find solutions.
Experience working with retail customers/businesses is preferred.
Accel Robotics is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We offer competitive compensation and benefits, unlimited PTO, and a fun, engaging work environment with exposure to cutting-edge technology.