Accel Robotics is an automated retail startup located in San Diego. We are looking for a Support Engineer to join our company to provide technical support to our customers. Our products are deployed remotely and require hardware and software technical support from our headquarters in San Diego.
You will be working closely with our team of AI, computer vision, and machine learning scientists and our engineers to ensure the quality and reliability of the infrastructure that is developed so that it may be deployed at scale in the field.
Develop and maintain company-wide Network Infrastructure.
Develop and maintain IPSec Tunnels to support remote monitoring and deployment efforts.
Develop and maintain the internal office workstations and network equipment.
Support Employee Infrastructure needs including VPN Access, NAS Access, Networked Home directories etc.
University degree (BS/MS) in Computer Science, Software Engineering or equivalent experience and 3+ years relevant industry experience
Fundamental understanding of modern operating systems, networking systems.
Proficiency in scripting languages.
Experience setting up and working with Networking equipment.
Good understanding of IPSec, SSL VPN protocols.
Experience with Fortinet products.
Experience working with AWS