DH Warehouse Supervisor Storage 1st 60K

POSITION OBJECTIVE

The Warehouse Supervisor is responsible for assuring the safe, efficient, and timely completion of all warehousing functions within the Distribution Center. This position leads the hourly work force and has the responsibility to ensure timely execution of vital warehouse functions to meet all aftermarket customer demands. Oversees the work performed in the DC warehouse as well as various functions in support of the distribution center. Must be able to recognize interruptions to normal material flow and react quickly. Must have strong organizational and communication skills. As needed, act as Safety Coordinator and Emergency Evacuation Leader.

PRINCIPAL RESPONSIBILITIES

• Provide guidance to subordinate warehouse personnel and facilitate employee issue resolution
• Oversee, direct and motivate employees
• Assign and direct personnel to achieve departmental targets
• Assist in establishing and updating performance standards for subordinates
• Prioritize activities and take necessary actions to meet Distribution Center targets
• Ensure safety, quality and housekeeping standards are met daily
• Work with DC management to establish processes to meet ship schedules
• Ensure that all vital warehouse functions are executed on a daily basis
• Constantly monitor environment looking for risk areas
• Develop work force to ensure “Safety First” is a way of life
• Performs overall coordination of all in-house emergency matters
• Must assure the effective utilization of labor resources.
• Must balance labor resources to satisfy fluctuating customer demands and continually adjust labor resources to react to material availability.
• Displays effective communications with DC management and customer service representatives.
• Identification of employee behavioral problems and conflict resolution is critical.
• Initiate action to recognize, motivate and/or modify employees’ behavior patterns.
• Must be willing to take disciplinary action when necessary to correct continued inappropriate behavior of poor performers.

PERSONAL CHARACTERISTICS

To be effective in this position, the Warehouse Supervisor should be a trainer and coach. If an employee doesn’t perform properly, it is the incumbent’s responsibility to try and help the employee resolve the problem and succeed in the job assigned. The Warehouse Supervisor needs to demonstrate commitment and a sense of urgency to continually improve the performance and service level of the distribution center.

EDUCATION AND EXPERIENCE

Knowledge:

At least 5 years warehousing/distribution experience

Basic computer skills – Word and Excel

Basic knowledge of and/or experience with ERP and Warehouse Management Systems

Knowledge of carrier/transportation procedures

Formal Education Requirement:

Associates degree or equivalent work experience in a warehouse/distribution environment