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Customer Service Respresentative

Absolute Staffing & Consulting Solutions Greenville, NC
  • Posted: over a month ago
  • Full-Time
Job Description
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Ability to work in a fast pace environment

 

Customer Service Representative Requirements:

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Dependable
  • Flexible
  • Lift 10lbs or more

Absolute Staffing & Consulting Solutions

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