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Front Desk Receptionist

Aboutskin Dermatology & DermSurgery
Englewood, CO
  • Posted: over a month ago
  • Full-Time
Job Description
Salary: 17.00-19.00

JOB TITLE: Front Desk Receptionist

DEPARTMENT: Front Desk (Greenwood Village & Sky Ridge Locations)

JOB TYPE: Full-time (80 hours per pay period)

PAY RATE: $17.00-19.00 (opportunity for quarterly commissions)


JOB PURPOSE: The front desk receptionist performs a variety of tasks. They are the first point of contact between our office and patients. They greet all patients in a professional, accurate, and courteous manner. This position is considered a crucial link between the patient and the care delivered by our clinical staff. They must exhibit flexibility and a “can-do” attitude. They must be able to maintain professionalism and common courtesy. It is essential for them to exemplify our core values and exercise the utmost discretion, diplomacy, and tact with patient/staff interactions.


PROFESSIONAL QUALIFICATIONS:

  • Experience: Must have experience in a setting utilizing excellent service standards and maintaining high customer/patient satisfaction.
  • Education: High school diploma or GED
  • Physical requirements: Able to sit, stand, and move around for long hours at a time. Able to lift up to 25 pounds.
  • Language proficiency: excellent verbal and communication skills.
  • Manages own workload effectively while being flexible to new demands.
  • Excellent customer service with a patient focus.
  • Must be able to pass background check.
  • Reliable transportation

 

BENEFITS:

  • 401K
  • 401K Matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off & six paid holidays
  • Cosmetic perks include discounts on treatments and procedures
  • Medical perks include discounts on medical visits


MAIN DUTIES & RESPONSIBILITIES:

  • Provide excellent patient service.
  • Professional and welcoming demeanor when speaking with all patients.
  • Maintains the cash log and cash drawer of $50; turns in all deposits to management at the end of the day.
  • Check-in patients upon their arrival to keep clinic on time.
  • Uses specific checklist to put together the doctor’s face sheets/paperwork for the following day.
  • Schedule all follow-up appointments with the appropriate physician.
  • Familiarity and knowledge of all providers’ templates and scheduling specifics.
  • Cancels and reschedules appointments as necessary; conducts follow-up on no-shows.
  • Informs all essential staff of cancellations & no-shows plus completing all required documentation.
  • Familiarity and knowledge of products; ability to discuss and recommend them to patients.
  • Monitor the physicians’ daily schedules.
  • Verifies insurance information is in the EHR correctly, active, and in-network.
  • Obtains referrals and assists patient with continuity of care when needed.
  • Verifies patient demographic information in EHR is correct and current.
  • Collects copays, balance payments, and processes patient purchases.
  • Capable of managing a cash drawer and making change when needed.
  • Performs day-to-day administrative functions and general office duties including but not limited to: answering phones, scheduling appointments, copying, faxing, scanning and collecting payments.
  • Inform patients of any existing balance and collect payment due at the time of the visit.
  • Exercises problem-solving and conflict resolution skills when dealing with patients.
  • Ensures the patient feels welcome to the practice.
  • Empathetic with patients’ needs and concerns.
  • Assists in general office duties and other duties as required.

Aboutskin Dermatology & DermSurgery

Address

Englewood, CO
80111 USA

Industry

Tourism

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