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Member Service Representative

Abel Personnel Harrisburg ,PA
  • Posted: 14 days ago
  • $15 Hourly
  • Full-Time
  • Benefits: dental, life_insurance, medical, vision
Job Description

Member  Service Specialist (Medical Insurance)
Handle all calls from members and providers.
Responsibilities:
The Member Support Representative is the front-line team  and is responsible to
answering questions or solving problems (member and provider) through multiple channels (i.e., phone, web, fax) relate to eligibility, benefits, coverage, claims, billing, etc. by using material and tools with accuracy and precision. This incumbent will be responsible for effectively presenting and discussing our products and services with members and providers, creating and maintaining positive relationships and for exceeding quality and productivity goals. Additionally, this position provides support to Medical Management and Quality Initiatives to facilitate member utilization of preventive or medically appropriate services.

Qualifications/Software Knowledge:
•    Proven customer service skills required
•    Demonstrated competency in Windows (Outlook, Word, Internet Explorer, Excel and
•    PowerPoint)
•    High School Diploma or GED
•    Bi-lingual (Spanish) a plus
•    Previous call center or insurance experience a plus.

Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m. seven days a week.  Start date July 13, 2020.

Initially position including training will be remote; all hardware equipment will be provided, must have reliable WiFi service.  Position will move to Harrisburg office when offices reopen.

Full-time 37.5/hrs. per week.

 

Company Description
Abel Personnel, a family-owned company since 1969, is one of the oldest staffing firms in Central Pennsylvania. With locations in Lemoyne and Harrisburg, the firm provides a comprehensive range of flexible staffing, placement, and recruitment services across a wide variety of industries and job markets. Divisions of Abel Personnel include A+ Teachers, Abel Executives, Abel Staffing, and Abel Temps. Personal attention to both our clients and candidates helps us achieve the best matching of people with positions.
In addition to the position above, our clients are seeking to fill many positions including: clerical, administrative, accounting, human resources, sales, substitute teaching, nurses, and more!

EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Abel Personnel

Why Work Here?

Family owned business, serving the Harrisburg area for 50 years

Abel Personnel, a family-owned company since 1969, is one of the oldest staffing firms in Central Pennsylvania. With locations in Lemoyne and Harrisburg, the firm provides a comprehensive range of flexible staffing, placement, and recruitment services across a wide variety of industries and job markets. Divisions of Abel Personnel include A+ Teachers, Abel Executives, Abel Staffing, and Abel Temps. Personal attention to both our clients and candidates helps us achieve the best matching of people with positions. In addition to the position above, our clients are seeking to fill many positions including: clerical, administrative, accounting, human resources, sales, substitute teaching, nurses, and more! EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Address

Crums Mill Rd
Harrisburg, PA
USA

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