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Call Center Representatives

Abel Personnel Harrisburg, PA
  • Posted: 26 days ago
  • $12 to $14 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, Dental

The Call Center Representative supports the call center by responding to customer's inquiries.The representative helps customers add money to their account, assists customers with their violations and suggest plans that best fit their needs. The representative keeps records of customer's interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Responsibilities of The Customer Service Agent

  • Attracts potential customers by answering product and service questions; suggesting info about other products/services
  • Maintains customer records by updating account info
  • Resolves product or service problem by clarifying customer's complaint; determining the cause of problem; selecting and explaining the best solution to resolve the issue; expediting correction or adjustment; following up to ensure resolution


Qualifications of The Customer Service Agent

  • The ideal candidate will be customer service oriented and a quick learner.
  • Previous call center experience preferred.
  • Candidates should have some experience working with office equipment such as multi-line phones, scanners, fax/copy machines.

Benefits of The Customer Service Agent

What's In It For You?

  • Fast pace office environment
  • Consistent work schedule, long term permanent job, day time hours
  • Convenient call center location, free parking, job site accessible via bus route

Abel Personnel

Why Work Here?

Family owned business, serving the Harrisburg area for 50 years

Abel Personnel, a family-owned company since 1969, is one of the oldest staffing firms in Central Pennsylvania. With locations in Lemoyne and Harrisburg, the firm provides a comprehensive range of flexible staffing, placement, and recruitment services across a wide variety of industries and job markets. Divisions of Abel Personnel include A+ Teachers, Abel Executives, Abel Staffing, and Abel Temps. Personal attention to both our clients and candidates helps us achieve the best matching of people with positions. In addition to the position above, our clients are seeking to fill many positions including: clerical, administrative, accounting, human resources, sales, substitute teaching, nurses, and more! EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

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