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Call Center Representative

Abacus Staffing Baltimore, MD
  • Expired: 9 days ago. Applications are no longer accepted.
  • Answer calls and respond to emails
  • Handle customer inquiries both over the phone and by email
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Enter new customer information into system
  • Update existing customer information
  • Process orders, forms and applications
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Produce call reports

Abacus Staffing

Why Work Here?

Lots of room for growth!

With an active role in day-to-day management, our dedicated leadership team understands what makes Abacus an employer of choice to our contingent workers: competitive pay, financial stability, opportunities for advancement and growth as well as real, tangible benefits.

Address

Baltimore, MD
USA