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Bilingual Customer Service Representative

Aaron's Inc Albany, OR
  • Expired: September 14, 2019. Applications are no longer accepted.

We are Aaron's - an
industry leader in the sales and lease-to-own retailer known for quality brand
names and superior customer service. We provide our team members the
opportunity to reach their full potential in a team-oriented, high-energy,
recognition-based environment with competitive pay and benefits. This is much
more than a job - It is a career with purpose.
Aaron's Bilingual Customer Service Representatives drive sales by providing a
welcoming, supportive customer experience unmatched in our industry. They help
bring our customers one-step closer to their goals of ownership and are
critical to the success of our stores. As a Bilingual Customer Service
Representative, you will support in-store, telephone, and direct marketing
sales, assist with merchandising, and process renewal payments.

Skills for Success
Bilingual Customer Service Representatives thrive in a fast-paced environment
and are positive and professional problem-solvers motivated to do whatever it
takes to help our customers achieve their goals. Bilingual Customer Service
Representatives can connect and relate well to people, listen attentively,
explain things simply and easily. Like all Aaron's team members, they share our
purpose and passion for making a real difference in the lives of others and the
rewards that come from creating strong personal connections for life.

The Work

  • Assist customers on the showroom floor
  • Accept and process customer payments
  • Direct customer opportunities to the Sales Manager asit relates to service and sales
  • Maintain the appearance and organization of thecustomer transaction counter
  • Assist in the maintenance of the showroom including butnot limited to cleaning, organizing, and organizing merchandise
  • Maintain regular mailing campaign to drive revenue andpartner with sales manager on sales campaigns
  • Input customer information for new lease agreementspurposes
  • Update customer information and account statuses
  • Answer incoming phone calls and route to theappropriate team member
  • Meet and exceed daily, weekly and monthly sales goals
  • Process order forms and references
  • File and maintain customer folders and customer files
  • Any other reasonable duties requested by management

Requirements

At least 18 years old

Ability to work schedule of hours varying from 8
am to 9 pm

High School diploma or equivalent preferred

Strong organizational and communication, both
verbal and interpersonal skills; Bilingual/Spanish preferred

High energy with the ability to effectively
perform all functions of the store and multitasking effectively

Ability to assist with lifting up to 50 lbs.
without help and up to 300 lbs. with the assistance of a dolly

General product knowledge preferred

Maintain a professional appearance

Proficient computer skills and telephone
etiquette

Strong sales skills in person and via telephone

Uphold the Aaron's Brand and protect company
assets

High level of energy in the workplace

Rewards
Team members enjoy access to career training and advancement opportunities, and
rewarded with competitive compensation and a comprehensive benefits package,
which includes:

Paid time off including vacation days, sick days
and holidays

Medical, dental & vision insurance

401(k) plan with company match

Flexible spending accounts

Life insurance

Disability benefits

Stock Purchase Plan

Team Member purchase discounts

About Aaron's
At Aaron's we provide sales and lease-to-ownership specialty items relating to
furniture, consumer electronics, home appliances, and accessories through its
more than 1,800 Company-operated and franchised stores. Our customers shop at
Aaron's for the same reason you should choose us for the next step in your
career - our ability to influence people's lives. We help people "OWN IT", and
if you are looking for a company with the passion and dedication to make a
difference in the lives of customers and team members alike, join us today.
Aaron's is committed to creating a diverse work environment, celebrates our
team members' differences, and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without
regard to race, color, pregnancy, religion, sex, sexual orientation, gender
identity, national origin, age, disability, Veteran status, military duty,
gender expression, genetic information, or any other protected class.

Aaron's is an Equal Opportunity Employer.

Aaron's Inc

Address

Albany, OR
97321 USA