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Support Engineer

AZDS Interactive Group Denver, CO
  • Expired: over a month ago. Applications are no longer accepted.

Overview:

AZDS is a growing digital agency offering innovative marketing and technology solutions to top-tier luxury travel brands in the hospitality, real estate, and private aviation industries. We pride ourselves on our innovative digital philosophy and personalized client service but also on our laidback, small-business, work-hard-play-hard atmosphere. We’re all friends here and are looking for a Digital Marketing Specialist to join the team to manage client website content, implement booking engine software, support client operations, and assist with inbound support tickets.

This is a mid-level position with ample room for growth; the Digital Marketing Specialist will work directly with our EVP of Operations and Data Scientist.


Description:

We think of ourselves as “hospitalians” and above all your job will be to accommodate our five-star clients the way they accommodate theirs. Working in a small agency, your role will be multi-faceted, client-facing, and require a strong dedication to both client service and digital knowledge. The ideal candidate will have demonstrated experience within a variety of CMS platforms (especially Wordpress) and possess strong written and verbal communication skills. They will also have a personality suited for client service and support.

Come in with an open mind, work hard, take pride in your deliverable, and you’ll establish yourself as an integral part of our organization going forward.

What to expect day to day:

-Managing client websites, client support, and digital operations

-Managing client deliverables

-Managing and optimizing content updates on client websites

-Helping support and answer client requests

-Implementing booking engine software and API integrations

-Attending key meetings

-Team and/or department support


Requirements:

-2-5 years industry experience within website, content, and account management

-Excellent communication skills, both verbally and written

-Strong understanding of creating, editing, and managing content within a CMS (Wordpress)

-Basic experience with creating, editing, and optimizing HTML/CSS

-Customer service skills

-Ability to lead client meetings, present solutions, and work within a team.

-Understanding of Google best practices

-Experience within Google Analytics, Google Search Console, and additional Google platforms
-Deadline-driven and able to balance multiple projects while staying organized

-SEO knowledge a bonus


Compensation and perks:

-Competitive salary based on experience

-401(k) – 4% employer match

-Health insurance (90% of monthly premium)

-Dental insurance (100% of monthly premium)

-Paid time off

-Gym access

How to Apply:

Please submit your resume and cover letter.

AZDS Interactive Group

Why Work Here?

Great benefits, awesome work environment, competitive pay

AZDS is a hospitality technology and marketing agency based in Denver, Colorado. Founded by Adam Deflorian in 2006 we found a niche in the luxury travel space providing conversion oriented digital solutions to luxury hotels, resorts, real estate, and private aviation providers. Some of our clients include iconic brands such as Montage Hotels & Resorts, The Ritz London, Shutters on the Beach, XOJET, and Le Guanahani St. Barths among many others. While the objective is, and always has been, to drive revenue for our clients, we have also won significant industry awards for our work including W3 Best in Class awards, The Internet Marketing Association Website of the Year, and Pixel Awards for our attention to user experience and design. Our most significant differentiator is that we lead the industry in custom integrations. We are certified partners with Sabre Hospitality’s SynXis booking engine as well as their Trust TCS product. AZDS has built over 100 entirely custom hotel booking engines using the Synxis and Trust APIs. AZDS’ commitment to the travel and hospitality industry has enabled us to participate in small and large scale projects on a global level in all areas of the hospitality industry. Most important, AZDS has grown organically, as our portfolio of top tier travel brands have sought out our brand based on reputation and the quality of our work.

Address

Denver, CO
USA

Website