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Deskside Support Technician II - 40 Hours Per Week

AXA Professionals LLC
Gaithersburg, MD
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for an experienced deskside support technician to provide onsite support to our client in Gaithersburg, MD.

40 Hours Per Week

Duration: Until July 2022 with possibility for extension

Due to the necessity of frequent face-to-face support with end-users COVID -19 Vaccination is a requirement.

Job Details:

  • Provide hardware/software support services to onsite client including break/fix
  • Implement virus detection and eradication procedures
  • Diagnose end-user system failures and implement repair solutions
  • Diagnose printer and other peripheral devise failures and implement repair solutions
  • Troubleshoot network devices in order to ensure connectivity from the PC to the Network
  • Provide hardware/software support services to onsite client including break/fix
  • Implement virus detection and eradication procedures
  • Diagnose end-user system failures and implement repair solutions
  • Diagnose printer and other peripheral devise failures and implement repair solutions
  • Troubleshoot network devices in order to ensure connectivity from the PC to the Network

 Requirements:

  • 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
  • Experience troubleshooting and replacing hardware on Lenovo PCs
  • Experience using Active Directory
  • Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
  • Experience troubleshooting wireless connectivity issues
  • Quality Customer Service skills
  • VPN experience.
  • Experience with basic hardware printer support
  • Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
  • Manufacturing lab experience 

 

Post # G45014MD

Company Description
AXA Professionals has been in business since 2001 serving major Companies across the US for the IT and fully managed dispatch needs.

AXA Professionals LLC

Why Work Here?
Awesome opportunity to join our team! This position has great potential to learn and grow on your technical path.

AXA Professionals has been in business since 2001 serving major Companies across the US for the IT and fully managed dispatch needs.

Address

Gaithersburg, MD
USA

Industry

Technology

View all jobs at AXA Professionals LLC