Business Development Center Representative BDC Rep - Sheehy Infiniti of Tysons Our dealership has an immediate opening for a BDC Rep. We offer you a professional working environment where we pay our employees well to treat our customers well! Essential duties and responsibilities include the following.
Other duties may be assigned. Answer ALL incoming phones calls and schedule a sales appointment Answer ALL internet inquiries and schedule an appointment Log all customer comments into our CRM Confirm scheduled appointments Re-schedule "no show" customer appointments Follow-up with sales consultants to find out outcome of kept appointments and do any necessary follow-up as needed. Purify and update customer changes in database Notify necessary departments to inform of appointments set Forward ANY customers concerns to the correct department Manager and follow-up Job Requirements: Pleasant and engaging phone persona Dealership experience preferred Call Center experience a plus Team-oriented Submit to and successfully complete background check and pre-employment drug test Valid driver's license with good driving record Back Share