AT&T Authorized Dealer | Sales & Customer Service Associate
AT&T Authorized Dealer Anaheim, CA
- Expired: 23 days ago. Applications are no longer accepted.
Our retail sales division is growing and looking for outgoing and caring individuals to join our team as a Sales and Customer Service Associate. In this position, you are a vital member of our sales team, helping to respond to new and existing customer inquiries. Full training is provided and no past sales experience is required!
The ultimate goal of the Sales and Customer Service Associate is to build and maintain strong customer relationships to ensure smooth sales transactions and promote continual growth within our retail division.
- Providing customer assistance in store on new accounts, service statuses, and relevant problems.
- Finding data to help the operations team with sales quality.
- Interpreting and monitoring sales performance indicators.
- Understand tracking tools and report on important sales and customer information.
- Submit customer service agreements and keep a record of sales trends.
- Work closely with different team members to master and fine-tune sales skills.
- Maintain knowledge of all new service products and features.
- Monitor pending customer orders to ensure excellent customer service and customer experience.
- Communicate with market managers and suggest sales process improvement.
Our ideal teammate is someone with:
- Excellent communication skills
- General understanding of sales principles and customer service practices
- A genuine interest in helping customers
- Proficiency with Microsoft Office, specifically Excel
- A team mindset
- Experience with Salesforce (is a plus not required)
- Big goals
- Bilingual (is a plus!)
- Intention to grow as a leader
Apply Now to send us your resume today for immediate consideration. Qualified candidates for this position will receive a call from our Administrative Careers Department to schedule an interview within the week.
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