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IT Specialist III with MSP (managed support services) (Azure a must)

ASSURED TECHNOLOGY SOLUTIONS LLC
Clackamas, OR
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for a talented Tier III or a very strong Tier II for our MSP. We serve business clients in the Pacific NW.

Solid skills in troubleshooting, implementation, and maintenance of all levels of IT systems. Server installation and administration. Configuration and management of cloud systems, advanced application support, and holistic maintenance. CCNA Certification or ability to obtain it within 3 months (with a proven ability to work with Cisco) are a must.
Very strong project management skills and solid background. Understanding of the project management principles.

Responsibilities:

Provide technology support to ATS clients, onboarding, maintenance, and project work

Onsite and remote work at client offices for server and workstation deployments and administration, networking and technical repairs, fix operating system failures at the server and desktop level, complete quality technical documentation per protocols.

Intermediate level of administration for cloud servers, proven skills and experience with Azure.

Project work for ATS clients

Network equipment planning, configuration and implementation

Assist, train, and mentor level I and II technical staff

Follow technical documentation standards, complete ConnectWise data entry

Embrace new technologies, pursue industry certifications, participate in available training

24/7 After hours' urgent response (occasional)

Provide an exceptional customer service experience to our clients and assist management with the improvements in customer service.

Qualifications/ Skills:

Technical and Computer Skills:

· Evidence of proficiency in relevant technologies with a min of 6 years of experience

· All of these:

CompTIA A+
Security +
Network +
Azure

Proven professional knowledge equivalent to these certifications can be accepted in leiu of official certification, as determined via interview, samples of work, and our proprietary exam. Subject to CTO review.

· Strong knowledge of Microsoft operating systems and Virtualization technologies, Microsoft MTA, Cisco CCENT, or equivalent certification or provable practical experience using the systems

· understanding of network communication protocols including L3 switching and routing, SMTP, DNS, SMB, LDAP, VPN

· hardware and software skills to troubleshoot desktops, laptops, routers, firewalls, printers, and other technical equipment

· Eager to learn new technologies on an ongoing basis, patient with clients, excited about working with our valued customers

Job Type: Full-time

Benefits:

Health insurance paid in full by the company for employee plus family
Pension match
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Health savings account
Life insurance
Paid time off
Work from home allowance that grows with the seniority (starting with 2 days a week after 6 months)
Professional development assistance
Bonuses or pay raises for pre-approved certifications
Referral program bonuses
Relocation assistance
Tuition reimbursement loans
Vision insurance
8 hour shift
Overtime
Profit Sharing
Companion pet allowance
Company Fun Events
Paid lunch once a month, constant supply of coffee, caffeinated drinks, and snacks in the kitchen.

COVID-19 considerations:
We provide COVID precautions in accordance to the current government requirements.

Reliably commute to Clackamas or planning to relocate before starting work

Education:

Associates level is a must, Bachelor's is desired.

About us:

Our Team of Certified Technology Experts Helps Customers Focus on Their Business, Not on Their Technology Challenges!
We value our employees before anyone else. We provide a quality work/life balance.

Assured Technology Solutions started in 2001 as an outsourced managed IT services provider for the Pacific NW. Our mission is to provide professional-grade, full-service IT support to clients with critical security and uptime requirements. We are a defining voice in technology services in the area.

ATS President and CEO, Raj Savara, has been a leader in the technology industry for the past 25 years. Raj Savara was born and raised in Portland, Oregon, and received his engineering degree from Oregon State University. Raj Savara brings his education, leadership experience, and engineering talents to the success of our customers.

Our customer retention rate is 98%.

Our customer satisfaction is at 100%, we have five-star only reviews!

We are CompTIA Certified.

ATS Code of Conduct:

Always available.

Listen first.

Value customer’s time.

EOE

Company Description
Assured Technology Solutions started in 2001 as an outsourced managed IT services provider for the Pacific NW. Our mission is to provide a professional-grade, full-service IT support to clients with critical security and uptime requirements. We are a defining voice in technology services in the area.
We hire the best local talent and we provide training. Join us for a rewarding career.

ASSURED TECHNOLOGY SOLUTIONS LLC

Why Work Here?
We support professional growth of our engineers

Assured Technology Solutions started in 2001 as an outsourced managed IT services provider for the Pacific NW. Our mission is to provide a professional-grade, full-service IT support to clients with critical security and uptime requirements. We are a defining voice in technology services in the area. We hire the best local talent and we provide training. Join us for a rewarding career.

Address

7831 Se Lake Rd suite 101

Clackamas, OR
USA

Industry

Technology

View all jobs at ASSURED TECHNOLOGY SOLUTIONS LLC