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IT Manager with MSP Company (Managed IT Support Provider)

ASSURED TECHNOLOGY SOLUTIONS LLC
Portland, OR
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

IT Support Manager with Portland Recognized MSP (Managed IT Services Provider) to manage an established group of technicians (tier I to III)

* A college degree is highly preferred, preferably in Technology or Engineering OR 5 years in the related field with at least 2 years of supervisory experience

* Outstanding people and people management skills, sparkle in your voice and your eye, ability to lead with excitement

* Dreaming in analytics. OK, maybe not dreaming, but solid experience and talent in leading via numbers and timelines

PLEASE, DO NOT APPLY IF YOU ARE NOT IN A SERIOUS SEARCH OF A FULFILLING JOB LEADING THE TECHNOLOGY, THANK YOU

Preferred Qualifications and Skills:

Proven technology background.

Ability to lead security and cloud processes within the 12 months from the start of employment with the support from CTO and CEO.

Project Management experience and talent.

Ability to manage employees who conduct high level IT tasks (server administration, cloud systems management, cybersecurity, VOIP, run virtualization technologies) without necessarily having that level of IT expertise. Manage by numbers, metrics, and deadlines.

Typically our technician employees hold CompTIA A+, Network +, CompTIA Security +, CompTIA Network + professional certifications.

Cloud computing and/or Cybersecurity general understanding, or experience and/or credentials are highly desired.
Experience working with CRM and ERM systems.

What will you do?

You will manage our IT division and Customer Account division. You will lead and audit IT operations, support Project Management team with guidance, audit new customer on-boarding processes, participate in up-sales, oversee Technical Review process (completed by others) for our current customers, develop IT projects, serve on the leadership team, drive the growth, use KPIs for management of the employees, and continue developing the fun supportive climate ATS shares with our employees.

HEALTH, WELLNESS, AND WORK-LIFE BALANCE AT ATS:

100% company-paid medical and vision for employee and family (we know, right??)
Company-paid long term and short term disability insurance
Company-paid term life and ADD
Voluntary Benefits (Dental, Additional Life)
Vacation, sick, and paid holidays
EAP Employee Assistance Plan
Allowance for work from home
Emotional support pet at work allowance
Quarterly team-building events

FINANCIAL WELLBEING:

Profit-sharing
Pension Plan match – 3%
Discretionary bonuses
Referral Bonuses

PROFESSIONAL DEVELOPMENT:

Professional education and certification allowances
In-house education
Opportunities for advancement through obtaining IT certifications and experience
Limited Relocation Assistance is available.

Be part of our success. We look forward to hearing from you!

Apply with this link (copy and paste if the link is not active):

https://www.indeed.com/viewjob?t=msp+it+support+manager&jk=9d9d338da7fb8101&_ga=2.30662075.505945718.1652221484-1939442364.1633648628

What sets us apart from other MSP companies? Check this out:

https://www.atsnw.com/about-us/

We are an Equal Opportunity Employer that pledges to Diversity, Equity, and Inclusion in our daily work.

Job Type: Full-time, Day, with occasional work in the PM or weekends

COVID-19 considerations:
Assured Technology Solutions upholds the current COVID regulations. Currently, all employees are vaccinated. We have established protocols that help protect our employees and customers.

Ability to reliably commute or relocate to Clackamas, OR 97267

EOE

ASSURED TECHNOLOGY SOLUTIONS LLC

Why Work Here?
We support professional growth of our engineers

Assured Technology Solutions started in 2001 as an outsourced managed IT services provider for the Pacific NW. Our mission is to provide a professional-grade, full-service IT support to clients with critical security and uptime requirements. We are a defining voice in technology services in the area. We hire the best local talent and we provide training. Join us for a rewarding career.

Address

7831 SE Lake Road

Portland, OR
97267 USA

Industry

Technology

View all jobs at ASSURED TECHNOLOGY SOLUTIONS LLC