We are seeking a multiple Customer Service Inside Sales employees' to join our team! Openings in Tampa and Riverview!
MUST have knowledge in building materials: drywall, stucco, metal framing, insulation, architectural foam elements, tools and accessories.
MUST have knowledge with fasteners/reinforcements/concrete reinforcements and different type of screws.
- Data entry, inside sales, and customer service
- Handle customer inquiries and complaints
- Heavy multitasking
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Using a script with a call list
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Upsell products
- Strong customer service and inside sales experience is required
- Ability to work in a fast paced environment
- Knowledge of building materials/industry is preferred
- Bilingual is a PLUS
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Monday - Friday 8 a.m. - 5 p.m. Depends which facililty placed with - You must be flexible with a 1st shift schedule.
Pay depends which facililty placed at - Pay based on experience $14 - $24 an hour.