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Customer Service Representative

ASK Power
Naperville, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Spanish a must, only bilingual applicants accepted for this position.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills both in English and Spanish a must
  • Financial and Analytical strength a plus
  • Office 365 including excel and pivot tables is a requirement of the job
Company Description
Professional environment where employee tenure is our one of our big advantage. Team members are welcoming and supporting. Family environment with corporate systems and benefits.

ASK Power

Address

1674 Fontenac Naperville Illinois 60503

Naperville, IL
USA

Industry

Business