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Assistant Manager Customer Service - ENTRY LEVEL

ARAS Global Inc. Woodridge, IL
  • Expired: 15 days ago. Applications are no longer accepted.

We are seeking an ENTRY LEVEL Assistant Manager to join our team! You will resolve customer questions and offer solutions to drive company revenue.

Responsibilities:

  • Set follow-up appointments to keep customers aware of latest developments
  • Resolve customer inquiries and complaints
  • Manage new business accounts' satisfaction and knowledge of our client.
  • Act as a mentor / coach / supervisor
  • Consult with customers to complete a needs assessment and recommend products/services.
  • Communicates the customer's needs/expectations to appropriate personnel.
  • Interacts with the Sales & Marketing Management team on various issues.
  • Light data entry for consumers and sales leads.
  • Analyze market area to determine approach to new or existing customers.
  • Reach agreed upon sales targets by the deadline

‚ÄčQualifications:

  • Previous experience in sales, customer service, or other related fields
  • Familiarity with CRM platforms
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Deadline and detail-oriented

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