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Remote Customer Service Role

APL Logistics Norfolk ,VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Now Hiring Customer Care Associates Needed!

We are looking for candidates with Customer Service experience to help us in our local call center in Chesapeake VA. Conduent partners with other companies to handle their call center needs. We are partnered with Wage Works - a company dedicated to assisting employers handle their benefits/payroll/tax needs.

 

If you are interested in a full-time call center position, please read below for more information! We are holding interviews for this position next week, and are hiring ASAP.

 

***Work From Home Opportunity***

During COVID, we have adapted to have a Work From Home option to our employees who complete their 6 weeks of in-person training in our facility in Cary, NC. This is a benefit for employees who pass an internet test to ensure they have the capability of working from home. 6 weeks of full-time in-person training is required.

 

Job Description:

Company: Conduent - Cary, NC

 

Role: Customer Experience Associate - Wage Works

 

Hours: Full Time, 40 hours a week. Training is 6 weeks, and is Monday-Friday 8:00am-4:30pm. After training is completed, you will be assigned a different schedule. We operate 24/7, so you must be available to work any shift once training is completed, including weekends and some holidays.

 

Requirements:

 

•Six months' experience in providing customer service either via phone or in-person.

•Ability to type 25 WPM

•Must have High School diploma or general education degree (GED).

•Must be at least 18 years of age or older

•Maintain a positive environment, working with co-workers and customers within a diverse culture.

•Excellent telephone manner and listening skills.

•The ability to relate to customers in a professional and courteous manner.

•The ability to work in a team environment.

•The ability to work under pressure.

•The ability to sit for long periods of time.

•Excellent attention to detail and multi-tasking ability.

•Self-motivation to work under own initiative.

 

Please note a background check will be required for this position.

Company Description
APL Logistics (APLL) designs and operates smart globally integrated supply chains. We combine logistics solutions with transportation services across the world. APLL is a member of Kintetsu World Express group (KWE), a global logistics services provider. Operating in more than 110 locations in 60 countries, APLL manages 200 logistics facilities covering over 20 million square feet globally. With more than 7,600 logistics professionals across the world with local market knowledge, APLL is your trusted global logistics partner. For additional company information, please refer to www.apllogistics.com

APL Logistics

Why Work Here?

Looking for a great career opportunity? We are growing! Great benefits and career advancement opportunities!

APL Logistics (APLL) designs and operates smart globally integrated supply chains. We combine logistics solutions with transportation services across the world. APLL is a member of Kintetsu World Express group (KWE), a global logistics services provider. Operating in more than 110 locations in 60 countries, APLL manages 200 logistics facilities covering over 20 million square feet globally. With more than 7,600 logistics professionals across the world with local market knowledge, APLL is your trusted global logistics partner. For additional company information, please refer to www.apllogistics.com

Address

Norfolk, VA
23507 USA