Responsible for technical support to all IT platforms and peripheral devices, to include over 500 personal computers, 100 virtual machines,, and 75 network printers across five networks. Will support the IAVA effort, system backups, and equipment life cycle management as required. Responsible to build, rebuild, and image systems as required. Will provide support within the TRAC Information Technology Service Management (ITSM) system and Manage Engine.
SECRET Clearance required at start of performance
Qualifications and Skills:
Three years' experience in installation and initial set up of personal computers, two years' experience troubleshooting and repairing personal computers and peripherals.
Vocational School certification or Associate's degree in computer network installation and repair DOD IAT II Certification in Security+, GSEC, SCNP, SSCP, or additional certifications at appropriate level.