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Customer Service Representative / Sales

AP Electric & Generators LLC
Pleasant Prairie, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Compensation - Base pay per hour plus make $500 to $2500 per month in commissions (as you ramp) - you are paid for each sale and we receive 200 to 300 calls a day to our call center - no cold calling. Earnings range $60,000 to $70,000.

Duties & Responsibilities (Please Note - 40 hours per week)

• Demonstrate commitment to AP Electric positive and respectful workplace environment by leading, acting and behaving in a professional manner.

• Prior sales/customer service experience is required in fast paced environment.

• Become proficient in AP Electrics’ products, services and capabilities in back-up power.

• Understand industry and competitors’ products, services and capabilities.

• Follow all company policies and procedures.

• Provide Inside Sales and Customer Service support to AP Electric’s customers

• Through proficient use of interpersonal skills via phone and email, engage and probe customers to ensure their true needs are determined and provide optimal solutions.

• Work with our existing and new contractor (developers + electricians) base to provide program and after-market parts for back-up power solutions

• Respond in a timely and accurate manner to incoming tasks, outbound activities and resolve issues.

• Provide recommendations to customers on electrical parts needed to repair generators from OEM databases and provide recommendations on back-up power solutions (generators) with training – support of our technical staff.

• Enter orders which are received accurately.

• Provide applications and product selection assistance to customers.

• Regular outbound calling to follow up on quotes, opportunities, and leads.

Skills, Attributes and Experience Required

• 1-3 years of experience in sales of some technology product(s) in a business-to-business and business to consumer environments.

• Aptitude to learn quickly (training is provided by our staff and manufactures). Generac, Kohler, Cummins provide both on-line and in-person training..

• A positive attitude and professional appearance along with the ability to thrive in a small company environment and build strong relationships with coworkers, customers and partners.

• Excellent proficiency with basic computer knowledge (Word and Excel)

• Successfully perform duties with a sense of urgency

• Must be persistent, action-oriented, results-driven and self-motivated

• Strong interpersonal and customer service skills

• Excellent written and verbal communication skills

• Strong organizational skills, ability to set priorities and meet deadlines

• Ability to prioritize and multi-task numerous activities but remain available for incoming calls

• Ability to interact well with all levels of customer functions

• (Initially) Must commute to our facility Monday – Friday (no weekends) in Pleasant Prairie, WI but working remote is possible part of the time after training.

Please Note - At this time AP Electric & Generators, LLC does not offer a standard healthcare plan but does offer an ICHRA, individual coverage health reimbursement arrangement. AP Electric & Generators, LLC does provide a reimbursement of $300 per monthly or $3600 annually on the plan offered.

Company Description
About the Company
AP Electric & Generators was founded in 1999. We started as electricians focused on installing and selling home standby generators in the Chicago area. In 2005 we launched our internet sales division and were one of the pioneers of internet sales of back-up power generators. Since that time, we have grown to be one of the largest on-line distributors of back-up power generators in the country. In 2013 we moved our company to a larger facility in Pleasant Prairie, Wisconsin to better service our customers. We also have a sister e-commerce company which is in launch mode.

URLs - www.apelectric.com and www.apgeneratorparts.com

AP Electric & Generators LLC

Why Work Here?
Over 90% growth year over year. Busy environment in e-commerce space-great potential for increased growth.

About the Company AP Electric & Generators was founded in 1999. We started as electricians focused on installing and selling home standby generators in the Chicago area. In 2005 we launched our internet sales division and were one of the pioneers of internet sales of back-up power generators. Since that time, we have grown to be one of the largest on-line distributors of back-up power generators in the country. In 2013 we moved our company to a larger facility in Pleasant Prairie, Wisconsin to better service our customers. We also have a sister e-commerce company which is in launch mode. URLs - www.apelectric.com and www.apgeneratorparts.com

Address

8401 102nd Street

Pleasant Prairie, WI
USA

Industry

Business

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