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Customer Service Representative - Phone Interview

AO Group Hayward ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

*We will be conducting Phone Interviews and Video Interviews*

Due to recent growth, we are looking to replace representatives and supervisors. We are transferring over 20 members of our team to FOUR new offices (Seattle, Sacramento, Denver, Fresno).

We have various cities open in the following counties: Alameda County, Contra Costa County, Santa Clara County, San Francisco County and San Mateo County

Office Location : San Jose, CA (2 Days a Week - Monday & Thursday)

Full Time Position:

We have Multiple Service Representative (12+) positions available.

*We are also looking to promote representatives to the Supervisor (3+) position within the next 90 days.

As other companies downsize, we continue to experience growth. Our efforts are focused on creating more jobs.

Your responsibilities as a Service Representative are to explain and enroll members into their available benefits. Not all members understand the benefits, so your duties are to accurately explain their benefits in full detail and process any necessary paperwork. You will also be working with members whom currently have their benefits in place at which you will be doing a Policy Service; basic maintenance of the policy paperwork.

Representatives develop long-term relationships with clients and enroll members into their benefits.

Full Time Representative Position: $75,000 - $88,000

Health Insurance Benefits: After 90 days -- For Service Representative, Spouse and dependents

Company Description
The most important element in our success is our culture – the values and practices of the representatives. We place the highest value on absolute truth, love and care for each individual, personal growth, and professional development. We strive to energize, equip, engage, empower, and execute so that our representatives can be their best.

Every single person is either a leader or will soon be a leader. Each person is expected to make decisions and lead using the same principles:
-Achieve Principle Driven Growth
-Exercise Exemplary Leadership
-Use Open Communication
-Have Authentic Relationships
-Seek Innovations and Improvements
-Encourage Fun and Excitement
-Foster Honesty, Integrity, and Trust

AO Group

Why Work Here?

Do more for others than you expect them to do for you. - The Platinum Rule

The most important element in our success is our culture – the values and practices of the representatives. We place the highest value on absolute truth, love and care for each individual, personal growth, and professional development. We strive to energize, equip, engage, empower, and execute so that our representatives can be their best. Every single person is either a leader or will soon be a leader. Each person is expected to make decisions and lead using the same principles: -Achieve Principle Driven Growth -Exercise Exemplary Leadership -Use Open Communication -Have Authentic Relationships -Seek Innovations and Improvements -Encourage Fun and Excitement -Foster Honesty, Integrity, and Trust

Address

Hayward, CA
USA