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ASSISTANT MANAGER, Dunn, NC

ALTAQUIP
Dunn, NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The Assistant Service Center Manager is responsible for the following tasks.

Operational Responsibilities:

• Maintain targeted production goals

• Manage aging units

• Logistics, optimizing routes to improve customer service

• Manage warranty claims and consistency

• Process improvement documentation, and adherence

• Supervise Technicians, Administrative Specialists and Drivers.

• Managing and correcting repeat unit issues

• Audit and maintain invoicing documentation standards.

• Oversees materials and inventory Management Responsibilities:

• Process flow management

• Ship-ins, unpack and repack

• Interview potential Technicians, Administrative Specialists and Drivers and make employment recommendations

• Work with the Service Center Manager in counseling and setting improvement plans for team members

• Coach and educate team members as needed

• Customer Service via phone calls, walk ins and store visits

• Opening and/or closing shop

• Report Management; printing, posting and explaining reports

• Cross train in all functional areas: Administration, Materials, Service Representative

• Train new employees and cover open positions as needed

• Safety audits

• Occasional travel to cover open positions at other stores or train new Assistant Service Center Managers


ALTAQUIP

Address

Dunn, NC
USA

Industry

Retail

Website

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