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Library Research Specialist

ALLDATA Elk Grove, CA
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Position Summary

This position is the primary point of contact helping customers find information in our products, or obtaining additional information from a variety of resources. The ideal candidate is dependable, energetic, loves cars and automotive work but prefers to work in an office environment.

Position Responsibilities

  • Research automotive information for automotive technicians using factory service manuals, electronic media and manufacturers websites.
  • Utilize proprietary systems to format data and prepare for distribution.
  • This position has no direct reports.

Position Requirements

  • HS Diploma or equivalent
  • 2 Years Professional Automotive Repair, Service Writer or Auto Parts experience
  • 2 Year Vocational School graduates may be considered in lieu of hands on experience
  • Familiar with automotive makes, models, systems, components and manuals
  • Good phone skills
  • Good computer skills - Internet navigation a must
  • ASE certifications or Smog license a plus
  • Customer service experience a plus
  • Frequent periods are spent standing or sitting in the same location with some opportunity to move about, or occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).
  • Most of the time is spent communicating via voice, using hands to fingers to dial and use phones, typing on computer and reading messages from a monitor or a hard copy documents.

ALLDATA

Why Work Here?

Competitive pay & flexible work schedules, Full Benefits (Medical, Dental, Vision, 401k, STD, LTD, Adoption assistance)

ALLDATA – Taking Automotive Intelligence to the Next Level ALLDATA®, an AutoZone® company, is the automotive industry’s #1 choice for OEM-direct diagnostic and repair information, both mechanical and collision. Founded in 1986, the company has more than 130,000 subscribers in North America who rely on ALLDATA for cloud-based, OEM-accurate automotive service and repair data, shop management software, training, and customer relations tools. ALLDATA® is building a team that will develop a complete suite of mobile-enabled products and services for all of our products. Be part of a talented team working with the latest technology to create world-class software products. We are looking for individuals committed to maintaining our position as the leader in our market. ALLDATA® is an Equal Opportunity Employer.

Address

Elk Grove, CA
USA

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