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Mortgage Loan Coordinator

ALCOVA Mortgage Roanoke, VA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The Loan Coordinator will support Mortgage Loan Officers in all aspects of the mortgage loan origination process. Courtesy, customer service, and tact are essential elements of this position. The Loan Coordinator works as a team member, managing a pipeline of loans while communicating with clients, Loan Officers, and other members of the Operations team from loan approval to closing. Work involves a great degree of personal contact with others, both in and out of the Company, for purposes of obtaining information, obtaining documentation, building relationships, or soliciting cooperation. The Loan Coordinator must have excellent 'people skills' and be driven with the desire to make sure every client has a positive experience with ALCOVA Mortgage.


$35,000 - $40,000 yearly


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

  • Responsible for assisting with the administrative duties related to client relationships and identifying client service and sales needs.
  • Reviews loan applications to determine the completeness of all documents and verifies borrowers’ qualifications for specified loan products.
  • Advises Loan Officers of any deficiencies or missing documentation.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information.
  • Demonstrates commitment to professional ethics by complying with all federal and state compliance policies and requirements.
  • Works with escrow teams to obtain all items necessary for disclosure (e.g. estimated HUD, preliminary title report, closing protection letter and wire instructions).
  • Coordinates sending of disclosures, ordering appraisals, and running of credit.
  • Packages and submits complete files to Operations through the Company’s loan origination software program.
  • Prepares marketing materials, and may coordinate meetings, conferences, and presentations.


  • Must be actively and appropriately licensed as a Loan Officer and possess National Mortgage Licensing Registry (NMLS) registration under the SAFE Act of 2008.
  • A minimum of at least one year of experience in the mortgage field is required; two years of mortgage experience or previous sales support experience is preferred.
  • Knowledge of federal and state fair lending requirements.
  • Working knowledge of Encompass and RESPA software.
  • Proficient computer skills, especially Microsoft Office (Word, Excel, and Outlook) and Internet applications.
  • Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas.


About Company

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreampt of one day starting a business.

In 2003, the trio joined together to establish a mortgage company—ALCOVA—an acronym for Alleghany County, VA, in honor of their roots.

In 2012, ALCOVA Mortgage made its debut on the Inc. 5000 list of fastest-growing private companies in the United States and has been recognized every year since. The company’s phenomenal growth of 96% in three years propelled it into the league of such legendary businesses that gained notoriety on the prestigious list as Dell, Microsoft, LinkedIn, Pandora, Timberland, Zillow, Yelp, and Domino’s Pizza.

Today, ALCOVA continues to thrive, largely because of its roots in friendship and the passion to serve.

ALCOVA Mortgage


Roanoke, VA


Finance and Insurance

View all jobs at ALCOVA Mortgage