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Domestic Operations Agent

AIT Worldwide Logistics Phoenix, AZ

  • Expired: June 01, 2020. Applications are no longer accepted.

Wake up each day to be part of a movement. A movement to make an impact. A movement to go for it. A movement to provide solutions. A movement to be empowered. A movement to do the right thing.

Our people deliver.® 

AIT Phoenix is seeking a Domestic Operations Agent to join our team!

Empowerment, active listening and creative thinking are a few attributes AIT teammates exercise to deliver a world-class customer experience.

Position Overview:

The Domestic Operations Agent has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.

Hours are Monday - Friday from 8:00 a.m. - 5:00 p.m. 

What You Will Be Doing Day-to-Day:

  • Maintain day to day communication and customer service directly with customer
  • Shipping and receiving customer inventory both domestic and internationally
  • Maintaining accurate customer inventory
  • Reporting of any damages and/or defective inventory packaging
  • Ensure paperwork, labeling and scanning for accuracy
  • Coordination/scheduling of carriers to meet shipping deadlines
  • Responsible for processing monthly inventory
  • other duties as assigned 
  • What We Look for in Teammates:

  • A team player who works well with others – being respectful to our teammates is a Core Value!
  • A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
  • Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
  • Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!
  • Other Skills We Hope to See:

  • Associates Degree or equivalent
  • 3-5 years of warehouse and inventory management is preferred but not required
  • Freight Forwarding experience a plus
  • Proficient in MS Word, Excel, SAP and AS400 experience is helpful but not required
  • High attention to detail and ability to work independently
  • High level of organizational skills
  • Team Player focused attitude
  • Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment
  • What AIT Can Offer You:

  • Growing company with a record year in performance that continues to scale!
  • Opportunity to drive significant changes in our station with an ability to make an impact across the organization
  • Hands-on and passionate CEO who understands the importance of hiring great talent – passionately caring for co-workers is a Core Value!
  • Laid-back and open-door work environment
  • High Performance culture with a focus on a growth mindset where continuous improvement is embraced
  • Opportunity for advancement
  • Competitive compensation & benefits package
  • Generous paid time off
  • Tuition assistance for your personal development
  • Volunteer program – it’s also a Core Value – we actively engage in our communities!
  • About AIT Worldwide Logistics:

    Founded in 1979, Itasca, Illinois-based AIT Worldwide Logistics is a full service transportation management provider. With continental headquarters in Chicago, Amsterdam and Hong Kong, AIT’s offices form a vast network spanning the globe. AIT continues to expand with a network of more than 50 offices and over 700 teammates across the globe. By coupling a flexible business model with robust technology that presents end-to-end shipment visibility, AIT delivers precisely tailored supply chain efficiencies for almost every industry imaginable. Leveraging creative, competitively priced multimodal solutions, AIT removes the complexity from global logistics puzzles, helping companies thrive by regaining focus on the core goals of their business.

    AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5318 or email your resume to

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    AIT Worldwide Logistics


    Phoenix, AZ
    View all jobs at AIT Worldwide Logistics