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Full Time Customer Service Rep (Remote & Office Hours)

AIL Denver, CO
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

- Essential Field

The right candidate is a strong team player and capable of working independently. He/She enjoys dealing with people and resolving problems. We are a fun, dynamic, and fast-growing company of people who care about community, celebrating our successes, and creating opportunities for personal and professional advancement. We are striving to find the right people to help our company grow. For the right individual, we will provide comprehensive training for this position.

This position is combination of office work and remotely working from home. We communicate with our customers using Zoom and Cisco Webex. Our Customer Service Representatives provide outstanding service to our clients and ensure their needs are processed appropriately. We are family oriented, and we offer a supportive and encouraging work environment.

You need:

A desire to start your career in a fast paced growing company.
A commitment to servicing our customers.
Willingness to be cross-trained and work with all departments to get things done.
2 or more years relevant work experience/or 2 year degree
Availability to start in the next 1-3 weeks

The Position/As a Customer Service Representative, you will:

Ensure delivery of excellent customer service through timely and accurate processing and communication/coordination with other departments to resolve inquiries.
Build and maintain customer loyalty.
Handle telephone inquiries over the phone
Data entry
Help resolve any customer issues regarding their account

What you can bring:

Flexible team player mentality, with a professional personality and a willingness to take on additional responsibilities.
Ability to multi-task while maintaining attention to detail and deadlines.
Problem-solving and analytical skills to identify ways to best serve our customers.
Excellent verbal and written communication abilities.

What we offer:

Profit Sharing
Health Insurance
Employee Assistance Program
Life Insurance
Vacation
Sick Time
Holidays
Direct Payroll Deposit
Employee Referral Program

Company Description
American Income is a wholly owned subsidiary of Globe (NYSE: GL), an S&P 500 Company. Fortune 600 Company.
American Income is an international company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company, in New York. With over $59 billion of assets, we have a focus on the Denver metro area in 2020.
BBB A+ Rating
AM Best A+ (Superior) Financial Strength Rating
Denver Post "Top Work Place" 2015, 2016, 2017, 2018, 2019
Texas Rangers/FC Dallas Globe Life Stadium
Globe Life, Official Insurance Company for The Dallas Cowboys
Forbes happiest places to work in America

AIL

Why Work Here?

Supportive environment and great culture Lots of room for growth!

American Income is a wholly owned subsidiary of Globe (NYSE: GL), an S&P 500 Company. Fortune 600 Company. American Income is an international company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company, in New York. With over $59 billion of assets, we have a focus on the Denver metro area in 2021. BBB A+ Rating AM Best A+ (Superior) Financial Strength Rating Denver Post "Top Work Place" 2015, 2016, 2017, 2018, 2019, 2020 Texas Rangers/FC Dallas, Globe Life Stadium Globe Life, Official Insurance Company for The Dallas Cowboys JD Power & Associates, 2nd Overall National Ranking in 2020 for Customer Service Forbes happiest places to work in America

Address

Denver, CO
USA

Website