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IT Support Specialist

AGEATIA TECHNOLOGY CONSULTANCY SERVICES INC.
Pewaukee, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Description:

ROLE AND RESPONSIBILITIES

  • Provide support during business hours to the STORMS work management system and other related applications
  • This support involves troubleshooting reported issues using SQL and following established support procedures to resolve those problems.
  • At times issues involving Unix shell scripting and VB .Net will need to be investigated and resolved also.
  • The applicant will need to communicate their progress and status effectively with both coworkers and business clients.
  • The applicant will need to work efficiently and effectively with current staff to learn their support roles and offload work from them.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • A Bachelor's Degree in Computer Science, Information Technology, Management Information Systems or a related discipline is preferred
  • Information Systems or a related discipline.
  • Strong familiarity with SQL. Preferred tool is TOAD but knowledge of other query tools acceptable
  • Strong familiarity with coding concepts and syntax.
  • Good ability to read and understand Oracle PL/SQL, VB .Net, and Unix scripting
  • Good written and verbal communication skills, both inter-personal and in a team setting
  • Willingness to learn client work flow processes
  • Strong ability to create support documentation for others to follow
  • A high commitment to client satisfaction
  • Proven ability to work effectively under pressure
Company Description
Ageatia was built on the principle of becoming a leading provider of workforce solutions for clients and candidates across the Engineering, Healthcare, Scientific and Information Technology industries. As we grow and evolve, we recognize our differentiation lies not just in traditional staffing, but in true partnerships and collaboration on hiring solutions.

We bring value to our talent by helping them identify their individual skills and aptitudes, matching them with opportunities to excel and creating communities where they can foster their skills and always have a trusted partner in their career.

In supporting our clients, we understand that each organization and culture is unique, and we thrive in collaborating with our clients to provide innovative solutions to suit their specific needs.

The root of our growth and continued success stems from not only our loyal clients and talent, but the dedication of our people. Ageatia takes great pride in our teammates and the culture we built together as an organization. We promote an environment that rewards the hard work and perseverance necessary to solve the unique needs of our clients and talent. The Ageatia family might span across the country, but our team is tightly united around our core purpose, core values and our mission to provide superior service to our customers.

AGEATIA TECHNOLOGY CONSULTANCY SERVICES INC.

Why Work Here?
Excellent because we work closely with clients to define requirements so that our solution offers solid business value.

Ageatia was built on the principle of becoming a leading provider of workforce solutions for clients and candidates across the Engineering, Healthcare, Scientific and Information Technology industries. As we grow and evolve, we recognize our differentiation lies not just in traditional staffing, but in true partnerships and collaboration on hiring solutions. We bring value to our talent by helping them identify their individual skills and aptitudes, matching them with opportunities to excel and creating communities where they can foster their skills and always have a trusted partner in their career. In supporting our clients, we understand that each organization and culture is unique, and we thrive in collaborating with our clients to provide innovative solutions to suit their specific needs. The root of our growth and continued success stems from not only our loyal clients and talent, but the dedication of our people. Ageatia takes great pride in our teammates and the culture we built together as an organization. We promote an environment that rewards the hard work and perseverance necessary to solve the unique needs of our clients and talent. The Ageatia family might span across the country, but our team is tightly united around our core purpose, core values and our mission to provide superior service to our customers.

Address

Pewaukee, WI
USA

Industry

Technology

Website

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