Skip to Main Content
← Back to Jobs

Technical Sales Support

AESSEAL, Inc. Rockford, TN
  • Expired: 21 days ago. Applications are no longer accepted.

POSITION SUMMARY

Answer all technical questions regarding component seals by utilizing company resources in AESSEAL, Inc Headquarters, England, and elsewhere. Provide internal and external customers with a single point of contact with regards to order administration, pricing and other non-technical service issues. Provide input on inventory requirements and product development ides. Proactively manage customer needs, identifying issues and providing resolutions.

ESSENTIAL FUNCTIONS

  • Answer technical questions regarding component seals by utilizing company resources.

  • Customer support via phone, fax, and email.

  • Processing of customer orders in a timely and accurate fashion.

  • Follow-up and coordination of problematic orders.

  • Coordinate with Workshop & Progressing departments and UK Supply Chain, to ensure customer requested delivery dates are achieved. Where necessary dates are revised & communicated to the customer.  

AESSEAL, Inc.

Why Work Here?

Experience the Exceptional with AESSEAL INC! Customer focused manufacturing and sales at its best.

AESSEAL is unique - The product range is configurable and assembled to order. Each part is designed to the same global standard and inventory is stocked, assembled, individually pressure tested and serialized prior to shipment to the customer. With 230 locations and over 1,700 employees worldwide, you will be part of an internal business. Our manufacturing plant in Rockford, Tennessee includes designed, manufacturing and application engineering to support the salesforce. Our facility is directly linked with manufacturing headquarters in the UK and a design and manufacturing center in India using integrated manufacturing and product life management software. AESSEAL is technologically advanced - When you are with a customer, it is essential to work through application questions with access to engineering resources. Our customer portal helps you track the performance of assets and to provide valuable documentation. The secure web-portal also includes thousands of industry case histories and the ability to configure certified drawings for the client. We aim to have all answers to the technical and commercial questions that would arise immediately on the portal and our intranet site. This empowers you to become an expert in our industry and to build positive client-based business relationships. AESSEAL is dynamic and growing - Becoming a part of growing business means opportunities for personal and professional development. You will be part of a team that is challenging the status-quo and the conventional way of delivering customer service. The team celebrates success by delivering value that is both measurable and sustainable. You will have the latest communications tools with exceptional video content as you meet with customers. You are not alone in your role as a technical sales representative. A vertically integrated manufacturing, engineering and business development team are there to support your sales growth.

Address

Rockford, TN
USA

Website