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Customer Support - Remote - Work From Home anywhere in the US

Adventure Office Las Vegas ,NV
  • Expired: May 19, 2020. Applications are no longer accepted.

Job Information

Industry Customer Service Work Experience 0-1 year Salary $10 to $12.80 per hour City Las Vegas State/Province Nevada Zip/Postal Code 89119

Job Description

Thanks to our great customer base our team is growing!! We are currently looking for a new member on our Technical Support Team!

Support Position Opening

The successful candidate must have a great attitude and commitment to our amazing customer relationships and enjoy the Adventure Travel Industry. They must be committed to customer satisfaction by caring about our clients and their success. This is a permanent work-from-home position that requires the ability to communicate clearly and professionally, both verbally and in writing. As such, the applicant must have access to reliable high-speed internet.

Primary Position Responsibilities

  • Front end Product Support: Offer customer support including problem diagnosis, resolution, and supplemental training to clients via email and phone calls regarding the operation of our software products.
  • Product Testing: Test data after new development and product upgrades have been completed by the development staff.
  • Provide phone and email support to our end users.
  • Provide remote training to new clients.
  • Being an advocate for our current clients in their requests for development.
  • Qualifications

  • 2+ years of Customer Service experience preferred.
  • Software problem management and resolution experience.
  • Pleasant phone manner and superior interpersonal skills.
  • Attention to detail.
  • Flexible and adaptable personality.
  • Passion for total customer satisfaction and the enjoyment of working with end-users.

  • Requirements

  • Must be authorized to work in the U.S.
  • Variable - Stable employment record.
  • Must pass a background check.
  • High School Diploma or Equivalent (GED).

  • Benefits

  • Work from home.
  • Paid time off (PTO) accumulated monthly.
  • Tax free Internet/Phone allowance.
  • Full Time position position.

  • Adventure Office

    Address

    Las Vegas, NV
    USA