Sales Administrator

Position Summary

The Sales Administrator is responsible for ensuring that the sales department operates smoothly.

They support the Vice President of Global Sales and Directors of Sales, and work with an

international team of salespeople and account managers to coordinate and support all processes

involved in the sales cycle, from lead acquisition through initial contact through closing deals. This

includes ensuring that all tools and resources required by the sales team are accurate and up to

date, including pricing and documentation. The Sales Administrator is responsible for managing data

resources including CRM and quote and order systems to ensure accuracy.

The Sales Administrator also coordinates with marketing to execute promotional activities such as

trade shows and other industry events. They serve as a liaison between the sales organization and

other departments.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Maintaining the accuracy and data integrity of the CRM and related systems
• Organizing and distributing sales leads to sales manager and sales representatives
• Maintaining documentation and resources for the sales team, including pricing structures for
• products or services, reference and technical documentation, and other support materials
• Ensuring that sales and account management teams have access to all necessary new account
• forms, contracts, and current memoranda and promotional programs
• Monitoring CRM usage and activity, and providing various reports as required by the Vice
• President of Sales
• Reviewing marketing materials to ensure that they are accurate and effective in promoting
• products or services
• Acting as liaison for sales with other departments, including operations, finance, and
• marketing
• Supporting Account Management with systems or process issues
• Coordinating events such as trade shows or seminars that promote a company’s products or
• services to specific groups of consumers
• Documenting action items and initiatives, and supporting the VP of Global Sales in
• prioritizing, executing, and/or delegating those items
• Analyzing data to identify trends in customer behavior, preferences, and satisfaction levels
• Providing additional support to Vice President of Global Sales, including, but not limited to
• special projects, research, communication, and interdepartmental coordination

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Proficient with Microsoft applications – Word, Excel, Outlook and Power point
• Excellent written, organizational and verbal communication skills
• 2(+) years customer-facing experience
• Experience with CRM systems or similar database applications
• Ability to adapt and quickly build rapport with internal and external clients
• Adaptive and comfortable working in a fast-paced environment
• Comfortable with change & adaptation to new systems & workflow
• Understanding of sales processes and dynamics
• Sales experience preferred
• Market and industry knowledge preferred
• Physical Demands and Work Environment

Note

This job description in no way states or implies that these are the only duties to be performed by

the employee(s) of this position. Employees will be required to follow any other job-related

instructions and to perform any other job-related duties requested by any person authorized to give

instructions or assignments. All duties and responsibilities are essential functions and requirements

and are subject to possible modification to reasonably accommodate individuals with disabilities. To

perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to

perform each duty proficiently. Some requirements may exclude individuals who pose a direct

threat or significant risk to the health or safety of themselves or others. The requirements listed in

this document are the minimum levels of knowledge, skills, or abilities. This document does not

create an employment contract, implied or otherwise, other than an at will relationship.

The company is an equal opportunity employer, drug-free workplace, and complies with ADA

regulations as applicable.