Project Manager (R001804) United States
- Expired: over a month ago. Applications are no longer accepted.
We are currently looking for a highly motivated Project Manager to join our Customer Service team. If you want to be a part of our growing company that is driven by innovation and is focused on building a future together with our employees, consider applying.
Duties and essential functions
ADVA Customer Service is seeking a highly motivated Project Manager that is passionate about delivering flawless implementations of optical solutions in datacenter, carrier or enterprise network environments. The Project Manager will lead and manage key customer service projects including ADVA product installation and commissioning, trial, on-site and remote deployment support. Project manager will ensure customer’s requirements are effectively executed and delivered at each stage of the project cycle. At ADVA, you will work with enthusiastic and innovative business/technical professionals in a fast paced and positive environment.
Primary tasks and responsibilities
Coordinating multiple ADVA functions in the delivery and installation of complex projects for large enterprises and carriers
Working closely with all relevant ADVA functions (Account Management Team, System Consulting, Manufacturing, Technical Support, and Sales Operations)
Managing the project from the pre-sales opportunity phase, site survey, engineering installation documentation packages, product and service delivery, installation and commissioning, provision of post sales service and support, and post-deployment installation documentation package
Delivering a total quality customer solution by paying high attention to detail in carrying out the coordination of all resources
Negotiating all operational delivery aspects, scopes, and statements of work for the project deliverables
Comprehensive and professional project planning: Activities, schedule, milestones, resources plan, cost, and risk assessment
Provide support to program management team for global strategic customers activities and co-work with the project managers in another region.
Provide detail customer feedback to other internal departments for overall customer satisfaction of ADVA products and services.
Knowledge, skills, and experience required
The successful applicant for this role will have 7+ years of relevant experience working in the Information and Communications Technology (ICT) field with prior responsibilities in project management and/or network engineer roles. Experience and technical knowledge of fundamentals of optical networking, and/or data communication technologies is required.
Understanding of the Project Management Institute (PMI) framework
Practical, pragmatic, and proactive approach to work ("self-starter") - Ability to analyze complex problems, to interpret operational needs, and to develop integrated, creative solutions.
Team player with conflict resolution skills and advanced communication skills
Demonstrate a proven ability in the use of modern project management tools and techniques.
Ability to learn how to create and deliver pre- and post-deployment installation documentation.
Experience in motivating a team to follow a rigorous project management approach - The ability to create transparent change control processes which capture all customer technical and solution requirement within an evolving environment.
Excellent customer facing and influencing skills.
The ability to work effectively and informally with the internal cross-functional delivery teams and the customer.
The willingness and aptitude to quickly become conversant with ADVA technologies and platforms.
PMI certification, although not required, is desirable.
Experience with MS Office; proficient with VISIO, Excel, and PowerPoint
Bachelor’s degree in related field from a college or university with four to six years related experience.
1 or2 times of international or domestic travel per quarter for internal and external meetings
Flexible schedule when working after hours or weekends.
Professional office environment.
Scope of employment
Must be authorized to work in the United States.
Must be able to clear full background check and drug test as required by state regulations.
Primary location of job
ADVA has been providing innovative solutions for next-generation communications networks for over three decades and has a diverse team of over 1,900 employees across the globe who are encouraged to be creative and innovative in a flexible and casual work environment.
ADVA's technology is the foundation of a shared digital future, empowering networks all over the world. We are constantly developing advanced hardware and software that sets the networking industry standard and creates new business opportunities. Our open connectivity solutions allow our customers to provide the essential cloud and mobile services that today's society depends on, as well as pave the way for new possibilities in the future. Join us in building a truly connected and sustainable future. To learn more, please visit https://www.adva.com.
As a company, we believe that a diverse and inclusive workforce is essential to our success. We are dedicated to creating an environment where all employees feel respected and valued, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or veteran status.
Note to Recruitment Agencies
ADVA does not accept unsolicited resumes or CVs from employment agencies. Please do not send resumes or CVs to any ADVA employees, or to any of our company locations. We are not responsible for any fees related to unsolicited resumes or CVs.
5755 Peachtree Industrial Blvd. NorcrossAtlanta, GA
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