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Case manager

ACTS, Inc. Tampa, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Characteristics of Position:

This position provides assessment for mental health and substance use issues, basic integrated and supported individual, family and group education, advocacy, linkage, coordination, problem-solving and monitoring of clients to optimize the functioning of individuals with substance disorders or co-occurring substance and mental disorders and promoting stabilization, rehabilitation and recovery.

Pre-requisite Requirements:

Bachelor's in human services or other relevant field and one year of case management or related experience.

All ACTS, Inc. employees must be able and willing to work when expected to accommodate program and/or agency needs, participate in the agency's Quality Improvement Program and attend all assigned/required trainings, practice on-the-job safety at all times, and demonstrate the ability to communicate and work with others and be respectful of peers, supervisors, clients, guests, etc. If required by contract or administrative rule, must fully participate in NAPPI (crisis intervention) training and able to apply same to work setting.

Physical /Safety/Health Considerations:   Sit, stand, walk, lift, and carry

Quality of Work Expected:    Level commensurate with satisfactory Case Management performance

Quantity of Work Expected:    Commensurate with level necessary to fully meet obligations

Supervision:     Work is performed under the direction of the Program Supervisor, Director or Administrator. This position does not provide supervision to others.

Scope of Responsibility:  Conducts interviews to assess social, legal, medical psychological and educational needs of client; provides casework services to assist clients in obtaining social, educational and vocational goals.

Engages clients to talk and communicates empathically about their addiction or mental illness, medications and recovery to promote understanding of their illness/illnesses and hope for recovery.

Core Responsibilities/Essential Functions:

  After contact and initial screening is made by the Opioid Task Force Officers/Detectives, Case Manager may assist to complete an initial screening and coordinate obtaining detox services and/or a full biopsychosocial assessment.

Maintain contact with the individual for a minimum of six months providing a comprehensive continuum of services to promote recovery and enabling the substance abuse individual referral to fully integrate back into society as a healthy, substance-free individual. This timeline can be extended based upon the need of the individual

  Ensure smooth transitions to the next level of care (warm hand-offs), is completed, to avoid gaps in service, and respond rapidly for needed support and/or intervention.

 Facilitate the appropriate connection with peer support specialists, education, employment, housing and/or other needed wrap around services.  The Substance Abuse Program Case Manager will specifically assist with the Opioid Task Force Overdose 24/7 Call-Outs as reasonably needed

Complete admission and orientation documentation; may administer or interpret screening/assessment instruments.

Document all clients' contacts, care and response, maintain records and updated rosters collect data and prepare reports as mandated by program procedure within agency standards and timeframes.

Attend and serve as advocate for client in court hearings as applicable. 

Maintain a comprehensive listing of community resources, including social, legal and educational providers.

 Attend scheduled interdisciplinary treatment team meeting or clinical supervisory sessions and discusses aspects of client's care and progress (or lack of same); may participate in other meetings/events as assigned.

 Recognize and promptly/appropriately assist as needed in crisis situations to minimize incidents of hospitalization or incarceration; report treatment needs of clients to clinical personnel and supervisor; recognize client's comprehensive needs and discusses with interdisciplinary treatment team.

Complete documentation including but not limited to behavioral progress reports, incident reports, grievances, injury reports, client eligibility, enrollment, tracking, lease agreements, billing and related documentation as required.

At times may be asked to ride with Opioid Task Force Officers/Detectives during Special Operational Plans involving potential individuals in need of services

Perform related work as requested / required.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.

 

Company Description
ACTS has been serving the Florida community since 1978, providing individualized behavioral health services in substance abuse and mental health.

ACTS provides and manages a broad array of behavioral health services, including prevention, acute care and stabilization, treatment and support services in the arenas of substance abuse, co-occurring substance abuse and mental illness, child protection, delinquency, criminal justice, housing, economic self-sufficiency, health and wellness.

ACTS has combined excellence and compassion with best practice to address addiction through a variety of services to help achieve recovery. Our goal is to provide the most cost effective substance abuse and mental health treatment with the highest level of care.

ACTS, Inc.

Why Work Here?

Join our work family!! ACTS is dedicated to serving those in the community in need of support services.

ACTS has been serving the Florida community since 1978, providing individualized behavioral health services in substance abuse and mental health. ACTS provides and manages a broad array of behavioral health services, including prevention, acute care and stabilization, treatment and support services in the arenas of substance abuse, co-occurring substance abuse and mental illness, child protection, delinquency, criminal justice, housing, economic self-sufficiency, health and wellness. ACTS has combined excellence and compassion with best practice to address addiction through a variety of services to help achieve recovery. Our goal is to provide the most cost effective substance abuse and mental health treatment with the highest level of care.

Address

Tampa, FL
USA

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