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Microsoft Engineer

ACI Solutions Washington ,DC
  • Posted: over a month ago
  • $60,000 to $75,000 Yearly
  • Full-Time
  • Benefits: 401k, dental, medical, vision
Job Description

 

Change Management and User Adoption Specialist (Escalations Engineer)

· Support HIR’s technology training, change management, and user adoption initiatives

· Develop and execute comprehensive change management programs to support HIR’s deployment of Microsoft Office 365 products

· Drive fast IT adoption rates and ensure organizational business objectives are achieved

· Train and support end users in creation and maintenance of Microsoft cloud technological applications

· Engage with customers to analyze environment to provide impactful assessments in support of the customer’s end goals

· Support other Operations and Continuity tasks as required

· Available to support 24x7 IOC support through on-call rotation as required

· Extensive experience in Prosci ADKAR, Power BI, and data visualization tools

· Strong experience with document creation, management, and quality assurance, including technical writing

· Demonstrated teaching/training experience for IT end user adoption

· High proficiency in using Microsoft Office products- particularly Word, Excel, and PowerPoint, OneDrive

· Experience working at the House of Representatives or other Legislative Branch environment.

 

ACI Solutions

Why Work Here?

Great small buisness feel with big buisness benifits and salary! Plenty of room for growth and continued education and certifications

Address

Washington, DC
USA

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