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Account Manager (Remote)

ACCELALPHA INC
Roseland, NJ
  • Posted: over a month ago
  • Full-Time
Job Description

We are looking for an Account Manager to develop long-term successful business relationships with our clients. The Account manager will be responsible for a developing new business with existing client portfolios and supporting the sales team in new business initiatives.

In this role, you will liaise with cross-functional internal teams (including Solution Delivery Team and Sales Team) to improve the entire customer experience.

Responsibilities

  • Manage one or more client portfolios at any given time
  • Develop strong relationships with new and existing clients and act as trusted advisor
  • Serve as primary point of contact for clients in relation to existing and potential services
  • Act as an escalation point for clients for project related issues
  • Work with project teams to ensure the successful and timely completion of projects to meet client requirements and provide positive customer experiences
  • Work with project managers to provide accurate updates on project milestones to key stakeholders
  • Work with sales team to identify new business opportunities within existing client portfolios
  • Work with sales team and executives to negotiate and finalize SOWs and contracts

Requirements

  • Previous experience in Account Management or similar position
  • Experience in client facing IT solution delivery (ERP product experience highly desirable)
  • Demonstrated ability to influence key decision makers
  • Ability to manage multiple clients and projects at a time
  • Strong presentation and negations skills

Location: Anywhere in US


Accelalpha is an Equal Opportunity Employer

ACCELALPHA INC

Address

Roseland, NJ
07068 USA

Industry

Business

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