Test Engineer

SUMMARY:

Facilitates or performs the review and testing of software, applications or releases. Develops test plans and approaches, troubleshoots and determines solutions for failures, bugs or unexpected results and provides technical direction or guidance to project teams, management or customers.

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Serves as an active team member to understand product deliverables and outcomes; provides technical direction or assistance to identify potential and actual bugs or defects.
• Facilitates or develops testing plans and approaches to ensure enhancements, updates or new software meets stated requirements and standards.
• Reviews, tests and troubleshoots software and assists in determining root causes and solutions of failures, bugs or unexpected results; develops automated approaches if feasible.
• Provides complex analysis, interpretation and counsel to management and teams on quality assurance within projects and related technology policies, programs and practices.
• Provides research and feedback to resolve management and client questions and requirements; assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzes and reviews system and operational performance on an ongoing or as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management.
• Creates clear and detailed defect/bug tickets following the predefined format including steps to duplicate, system parameters, and other information required to assist the developer in isolating the root cause.
• Ensures the accuracy of software, reports, and related details through audits, queries, and operational reviews; working with teams to resolve discrepancies.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Performs other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Need to Have:

• Bachelor's Degree in a related field, and at least 5 years of quality assurance experience within software development; or equivalent education and experience.

Nice to Have:

• Experience in a healthcare field is preferred.

Required Knowledge and Skills

Required Knowledge:

• Complex principles, practices and techniques of quality assurance within information technology.
• Approaches to develop software test and performance plans.
• Technology project management principles and approaches.
• Advanced understanding of software administration, programs, policies and procedures.
• Various methods to identify and resolve software failures, bugs or unexpected results.
• Methods and approaches to analyze and improve software performance.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
• Correct business English, including spelling, grammar and punctuation.

Required Skills:

• Performing complex software testing and quality assurance in a variety of assigned areas.
• Overseeing and administering quality assurance testing projects.
• Training others in policies and procedures related to the work.
• Troubleshooting and resolving software failures, bugs or unexpected results.
• Developing testing plans, approaches and techniques.
• Serving as an active scrum team member.
• Operating in both a team and individual contributor environment.
• Using initiative and independent judgment within established department guidelines.
• Contributing effectively to the accomplishment of team goals, objectives and activities.
• Establishing and maintaining effective working relationships with a variety of individuals.

Career Path Levels

Test Engineer (Level I, described within)

• Responds to less complex or sensitive development
• Supports or requires more assistance on complex/sensitive applications
• Requires some rework/bug modifications and/or more peer reviews
• Often has at least five years of experience

Senior Test Engineer (Level II)

• Integrates complex/sensitive development
• Supports or requires more assistance on more complex/sensitive applications
• Results in more limited rework and peer reviews
• Often has at least ten years of experience

ABOUT Values

• Passion
  • We have a passion for people-more specifically, keeping people at their best by getting them to the right care, right away. Why? Because in our line of work, time saves more than lives. It preserves quality of life. Which enables the people we're passionate about to continue chasing their own passions.
• Courage
  • How many great stories of breakthrough and triumph involve adhering to the status quo? We've been at this for years, and we've counted zero so far. For as scary as stepping out of our comfort zone is, taking bold leaps to leave it in our dust can be downright terrifying-and worth it. Every. Single. Time.

• Determination
  1. We like to think we're pretty smart. And we owe a pretty big part of our success to date to our many bright minds. But it's our tireless work ethic, refuse-to-lose attitude and understanding that there will always be opportunity to improve that keep us on top of our game. And ahead of our competition.
• Humility
  1. We are not chest-pounders. We are faithful-doers, lesson-learners and wisdom-sharers. For us, it's not about individual accolades-or even our achievements as a company. Contributing to a better healthcare that keeps people at their best-patients and clinicians alike-is reward enough.
• Curiosity
  1. Today, we are in an amazing place. But we only got here because we never stopped asking "what if" and pushing ourselves to create "what is." While some fear the unknown, we embrace our industry's toughest questions. Because answering them makes a powerful statement: There is not impossible, only undiscovered.
• Accountability
  1. As much as we may strive for perfection, we're anything but perfect. When we slip up, we don't hide from it. We own it, and we grow from it. Setting an example for our peers, our partners, and our profession as a whole. Because it's important to recognize that process is never a straight line forward.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

ABOUT is also an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

ABOUT offers a flexible, purpose-built solution that empowers hospitals and health systems to operate as one connected network of care. We enable easy access for clinicians to move patients into and out of the acute care setting - getting them to the next, best care setting faster and easier. Complemented by our clinical experts and best practices, we provide health systems the necessary controls and insights to grow with resilience, drive clinician effectiveness, and improve patient outcomes.