The store manager is responsible for providing leadership, management, and supervision in all aspects of managing the store. Store managers establish and maintain customer services, oversee and are accountable for the operation of a store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs. This position is responsible for training, mentoring, and coaching employees.
Duties and responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Implement, follow and enforce any procedures set forth by the AAAA Policies and Procedures
· Assists with renting available spaces to qualified customers.
· Mail late letters and over lock units in accordance with Company policy.
· Schedule and supervise minor repairs needed at the store.
· Advise the District Manager of any construction defects or maintenance.
· Keeps the premises in a neat and clean condition, the grounds free of debris, and the landscaped areas free of weeds.
· Visually inspect the store daily and observe and respond promptly to any potential breach of security, such as: unsecured locks, gates, fencing and spaces; any evidence of tampering with anything, anytime; suspicious activity by any person or persons on or around the store.
· Maintain total accountability for store performance, store service culture and customer experience, store merchandise standards, and all store personnel
· Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
· Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked.
· Review department and store trends and recommend and initiate changes for maximizing goals and objectives.
· Ensure compliance with all company policies and procedures and safety/security through regular store management and staff meetings, store walk-through, audits, and training.
· Continually evaluate and react to performance issues and actively recruit management candidates.
· Train and develop assistant store manager in all aspects of the business; direct and monitor training and development for all store personnel.
Skills and Qualifications
· Bachelor’s degree in a business related field preferred
· 5+ years of retail experience preferred
· 2+ years in supervisory or leadership role preferred
· Must be able to work in both a team environment and also with minimal supervision
· Must be able to work a flexible work schedule, be punctual and have excellent attendance.
· Excellent organizational skills and ability to work independently
· Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint
· Basic Knowledge of arithmetic, algebra, geometry, calculus, and statistics.
· Ability to problem solve, analyze information, and demonstrate professionalism
· Must display sophisticated writing and interpersonal communication skills
· This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
· The worker is subject to both environmental conditions: Activities occur inside and outside.
· The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
· Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
· Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
· Grasping: Applying pressure to an object with the fingers and palm.
· Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
· Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
Direct reports: Assistant Manager