Desktop Support Technician
- Expired: over a month ago. Applications are no longer accepted.
- Hands on experience in Windows imaging for Windows 10 and Windows 11
- Expert knowledge on windows native imaging
- Hands on experience in troubleshooting windows image creation and validation
- Hands on experience in testing the in-place upgrade using windows update and troubleshoot if any issues.
- Hand on experience in Preload build creation with customization
- Good knowledge on FTP for sharing the image with Vendor and downloading the image from FTP for validation.
- Hands on experience on Dead on arrival pc issues(identify the issue on why PC installation failed and coordinate with the local support in customer site)
- Validate the imaging once the final proof is delivered from Vendor.
- Hands on Experience with ADK and WINPE for making bootable USB for capture and reapplying image.
- Import drivers to the wim file if required and coordinate with engineers in Japan and China.
- Knowledge on Windows 10 and Windows 11 settings and best practices for image installation
- Knowledge on sysprep and audit mode. Capture and apply image using PowerShell
- experience on Windows PPKG for including the application
- Excellent communication and verbal skills.
- Experience in handling customer and severity cases.
- Maintains the confidentiality, integrity and accessibility of Windows Imaging
Location : US-CA-Santa Clara-Bldg 1, 5301 Stevens Creek Blvd, Santa Clara, CA- 95051-7201.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation
A3 Staffing SolutionsWhy Work Here?
We are committed to delivering exceptional services and professionals with proven work ethics and processes.
We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
AddressLexington Park, MD
TechnologyView all jobs at A3 Staffing Solutions