Smart Business, Gate Coordinator
A3 Smart Home Tempe, AZ
- Expired: August 14, 2021. Applications are no longer accepted.
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. *RESPONSIBILITIES: * To provide support for our customers that have managed access, including building jobs, changes in controls and continued customer support.
Job set up for managed access customers Provide trouble shooting and client support for clients with contracted services Schedule techs for assignments On-Call rotation for after-hours support Management and updating of current databases for clients *Why work for us? * Job Stability - Career Advancement Great Benefits - Medical/Dental/Vision Retirement - 401k matching up to 4% Work/Life Balance - PTO 3 Weeks + 9 paid holidays *KNOWLEDGE AND SKILLS:* Strong customer service skills (via phone/e-mail or in person) Strong attention to detail Working knowledge of Word/Excel/Outlook Moderate phone call volume (Primarily inbound) Data Entry Ability to work on the phone and computer the entire shift Ability and willingness to learn how to use specific software required for this position Community/Commercial Access control management Coordinate with field staff/scheduling Assist Installation technicians/building software Have 1 or more years' experience in access software, alarms or similar field *EDUCATION, KNOWLEDGE, SKILLS, COMPETENCIES, CERTIFICATIONS/LICENSES: * High School Diploma or (GED) required Ability to solve practical problems and carry out responsibilities with little or no supervision Ability to finish projects Ability to prioritize and organize workload Able to pass a Background check OSC_RX
A3 Smart Home
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